COVID-19 impacts to programs and services
The office lobby is open to the public for picking up and dropping off documents; however,
staff are not able to make
appointments with you at this time Staff can be reached by phone and email.
If you are not able to make it into the lobby, you can submit your documents by mailing it, faxing it or dropping it off in our secure 24 hour mailbox that is installed on the outside of our building, next to the front door. The mailbox is checked periodically throughout the day.
The city continues to serve the public throughout situations like the coronavirus (COVID-19) outbreak and is closely tracking the situation to ensure that city staff and the public are protected.
Scottsdale Cares is the City of Scottsdale's voluntary utility bill donation program that supports a variety of human service programs.
Initiated in May 1995, Scottsdale Cares has received over $1 million from Scottsdale residents - donated one dollar at a time. Scottsdale Cares is an easy way to help neighbors in need by adding $1.00 to your monthly water bill. Simply pay the grand total and $1.00 will be automatically donated to the program. 100% of your donation goes to our neighbors in need and is completely tax deductible.
Your generous donations assist non-profit agencies who provide programs for thousands of individuals facing tough times in our community. The dollars collected through Scottsdale Cares are granted to non-profit agencies that:
- promote the positive development of youth, adults and seniors,
- strengthen the capability of families and the self-sufficiency of adults and
- assist Scottsdale citizens of all ages in addressing crisis needs.
Some of the programs that your contributions support include services for severely disabled adults, suicide hotlines, emergency crisis support and home delivered meals for the elderly.
Donate Through PayPal
You can make an immediate donation of any amount through PayPal.
If you want to donate more than $1.00 per month to Scottsdale Cares, and you are unable to donate through PayPal, you can: Submit a check, in any amount, and make it out to "Scottsdale Cares" and mail it to: Community Assistance Office, 6535 E. Osborn Road, Bldg. #8, Scottsdale AZ, 85251, Attention: Housing Supervisor.
Additional Program Information
A voluntary donation option has been added to Scottsdale's monthly utility bill. Simply pay the "Grand Total" and $1.00 will be automatically donated to the program. SurePay customers can call Customer Service at 480-312-2461 to sign up.
If you want to donate more than $1.00 per month to Scottsdale Cares you can either:
- Submit a check, in any amount, and make it out to "Scottsdale Cares" and mail it to the Community Assistance Office at 6535 E. Osborn Road, Bldg. #8, Attention: Housing Supervisor.
- If you pay your bill online it gives you an additional line item to add any denomination.
No, all donated funds will be allocated for social services programs.
Yes, contributors will receive a year-end total of their donations on their January utility bill that will serve as records for tax purposes.
Non-profit agencies that provide essential services to Scottsdale citizens are eligible to receive funding.
The number of agencies funded each year is based on the amount available (calculated from prior year donations) and the amount requested/funded for each agency. In order to be eligible for funding, programs have to:
- Promote the positive development of youth, adults, and/or seniors
- Strengthen the capability of families and the self-sufficiency of adults, and
- Assist Scottsdale citizens of all ages to address crisis needs
The City of Scottsdale funded $150,000 (FY 2018/19) to local human service agencies, but the need is far greater than what the City can provide.
No, only nonprofit organizations that serve Scottsdale residents may apply. However, the agencies funded provide a wide range of valuable services to youth, families, adults, and senior citizens.
Scottsdale's Human Services Commission reviews all applications with recommendations forwarded to the City Council for final approval.
Agencies Funded for FY2020/21
Big Brothers Big Sisters of Central Arizona - Pueblo & Navajo Elementary Site-Based Mentoring Program.
Approximately 20 low-income, at-risk youth will be provided with adult mentors, will receive weekly mentoring and will participate in academic, athletic and enrichment activities.
Community Bridges, Inc. (CBI) - Mobile Community Outreach and Crisis Stabilization Services
Crisis stabilization services including mobile community outreach and peer support will be provided to approximately 500 Scottsdale adults.
Cortney's Pace - Cortney's Place
Approximately 15 individuals with one on one behavioral education-based curriculum for adults with intellectual and developmental disabilities.
Family Promise Greater Phoenix - Emergency Shelter Family Support Specialist
Through the Emergency Shelter Program 350 homeless families will be provided a total of 14,000 bed nights and receive case management, Life-Skills Coaching and Resource Referrals.
Foothills Caring Corp., Inc. - Van Transportation/Mobile Meals/ Volunteer Services/Intake
Approximately 385 residents will receive services through a force of volunteers and staff who deliver services and support that provide access to necessities such as food, medical care and activities that promote physical, medical and emotional health..
Save the Family Foundation - Youth Enrichment and Achievement Services (YEA!) Program
Through the Youth Enrichment and Achievement Services (YEA!) Program, approximately 12 Scottsdale youths will be provided with a curriculum of intervention/prevention education classes and activities to empower youth to build their protective factors against grade failure, substance abuse, poor self-regulation and violence.
Scottsdale Community Partners - Emergency Rental/Mortgage Assistance
Emergency Rental assistance will be provided to 25 Scottsdale families.
Teen Lifeline - Crisis Services
Through the Life Skills Development, Community Education and Peer Counseling Hotline Programs, approximately 7,576 teens will be assisted.