Scottsdale’s Constituent Services team is here to make it easier for residents to get help, report concerns, and connect with city services. Whether you need quick self-service or one-on-one support, we’re your go-to resource for resolving community issues.
How we help:
- Report issues anytime with ScottsdaleEZ, our self-service tool for things like potholes, graffiti or code concerns—available 24/7.
- Speak to a live representative by calling 480-312-3111, Monday through Friday, 8 a.m. to 5 p.m., for general questions or help navigating city services.
- Get personalized support from our Constituent Services team for more complex concerns. We’ll guide you through your issue and work across departments to find solutions.
- Neighbor-to-neighbor help through our mediation program, offering support to resolve community conflicts peacefully.
Our team is based in the City Manager’s Office and includes liaisons, service advisors, the ADA/Title VI Coordinator, and staff who help coordinate citywide responses. We’re committed to making your experience with the city faster, simpler, and more responsive.
Submit a Service Request
ScottsdaleEZ will create a work order for city staff to manage your request and provide your service.
Get personalized help
Use this form to connect with the Constituent Services team
Call us! 480-312-3111
Our call center staff are here to help answer your general questions and help direct you to the proper person in the city. Call Monday - Friday 8 a.m. to 5 p.m.
Start Mediation Services
We can assist with peaceful conflict resolution between neighbors.