Planning and Development Services works with the community to shape our future, from neighborhoods to commercial centers and beyond. Our key functions are long-range and current planning, building plan review and inspections, and code enforcement.
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New Planning and Permitting Portal Kicks Off Jan. 6, 2026
On Jan. 6, 2026, Scottsdale’s Planning and Development customers will begin using a new online portal for all projects requiring a permit.
Scottsdale SPUR (Smart Planning, Use and Regulations) will provide customers with a user-friendly interface in which to submit development requests, plans, payments and other documents for city processing.
City warns customers of fraudulent emails
The city of Scottsdale is alerting customers to a phishing scam involving fraudulent emails that falsely appear to come from city staff or the Planning and Development Services Department.
The emails request payment and may include links or attachments, such as fake invoices.
No city systems have been compromised. However, the use of the city’s name and branding and reference to development projects may make the messages appear legitimate.
Important reminders:
- If you receive an email requesting payment, check the sender’s full email address carefully.
- Only trust official city emails that come from addresses ending in @ScottsdaleAZ.gov. Addresses that end with any other domain name, even if they include “scottsdaleaz.gov” in the address, should be considered fraudulent (example: “planningscottsdaleaz.gov @usa.com” is not an official city of Scottsdale email address as it ends in “@usa.com”).
- Do not reply to emails requesting you respond with payment information or directions on wiring funds.
- Legitimate payments will always be processed through official city systems (Scottsdale SPUR or eServices) and not through direct emails. Payments may also be made in person at the One Stop Shop.
- Do not click links or download attachments from unexpected messages.
- To verify fees that are due and payments made related to your plan or permit, log in to Scottsdale SPUR for projects initiated after Jan. 6, 2026 or eServices for projects initiated before this date.
If you receive a message you believe to be a phishing scam, please forward it to Planning and Development Services’ systems analyst Angel Gonzalez.
Customers are encouraged to call our department at 480-312-3111, or the planner assigned to your case, for information related to your project.
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Last Updated: Feb 4, 2026