Utilities

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Online Utilities Account

Online accounts allow users to manage Paperless Billing Options and Set Up Scheduled Bank Payments as well as the following services:

  • Setup AutoPay Options - Scheduled Bank Payments
  • Paperless billing option
  • No fees
  • No maximum amount per transaction
  • Add or Remove Accounts
  • Add or Remove Payment Methods
  • Monitor account activity
  • View Bill, Payment, Usage or Email History
  • WaterSmart portal access

Payment Options

Credit or Debit Card

  • American Express, Discover, Mastercard, Visa or Debit Card
  • $3.50 convenience fee per transaction
  • Maximum payment amount of $300 per transaction
  • Multiple transactions allowed for payments over $300
  • Please note, the total payment limit $3000 every 10 days

Call 1-866-421-8564
24 hours a day, 7 days a week

Pay with Credit or Debit Card

ACH Payment with Bank Account

  • Checking, Savings or any account using ACH
  • Schedule a one-time payment
  • No fee
  • No maximum amount per transaction

Pay using ACH

In Person

Payment options include:

  • Cash
  • Check
  • Credit/debit card
  • Money order
  • Social Services vouchers

Utility Billing staff will be unavailable from noon to 1 p.m. Monday - Friday

Drop Box Locations

Drop Box payments are processed the following day

Mail
  • City of Scottsdale Utility Payments
    PO Box 2901
    Phoenix, AZ 85062-2901

Do NOT send cash

Last Updated: Jun 30, 2026