I want to
Online Utilities Account
Online accounts allow users to manage Paperless Billing Options and Set Up Scheduled Bank Payments as well as the following services:
- Setup AutoPay Options - Scheduled Bank Payments
- Paperless billing option
- No fees
- No maximum amount per transaction
- Add or Remove Accounts
- Add or Remove Payment Methods
- Monitor account activity
- View Bill, Payment, Usage or Email History
- WaterSmart portal access
Additional Payment Options
Credit or Debit Card
- American Express, Discover, Mastercard, Visa or Debit Card
- $2.50 convenience fee per transaction
- Maximum payment amount of $300 per transaction
- Multiple transactions allowed for payments over $300
- Please note, the total payment limit $3000 every 10 days
Call 1-866-421-8564
24 hours a day, 7 days a week
Please note, new link to payment system site.
- City of Scottsdale Utility Payments
PO Box 2901
Phoenix, AZ 85062-2901
Do NOT send cash
Bank Account
- Checking, Savings or any account using ACH
- Schedule a one-time payment
- No fee
- No maximum amount per transaction
In Person
-
Business Services
7447 E Indian School Road, Suite 110
Scottsdale, AZ 85251Hours
8 a.m. to 5 p.m. Mon, Tues, Thurs, Fri
9 a.m. to 5 p.m. Wed
Utility Billing staff will be unavailable from noon to 1 p.m. Monday - Friday
Payment options include:
- Cash
- Check
- Credit/debit card
- Money order
- Social Services vouchers
Drop Box Locations
- One Civic Center
7447 E Indian School Road
Scottsdale, AZ 85251
(South East Corner) - North Location
9379 E San Salvador Drive
Scottsdale, AZ 85258
(West side of parking lot) - Paseo Village Shopping Center
8100 E McCormick Parkway
Scottsdale, AZ 85258
(next to Starbucks)
Drop Box payments are processed the following day
Request a Service
Account Management
Account Name Change
Mailing Address Change
Manage Autopay Options
PIN Change
High Utility Bill Complaint
Estimate My Bill - Residential
Estimate My Bill - Commercial
Service Request
Establish Service
Suspend Water Service
Discontinue Service
Sewer Charge Adjustment
Additional Residential Trash Container
Residential Trash Container Repair
Rates and Fees
Commercial Services Solid Waste Rates
Scottsdale's Solid Waste Division can provide a full range of trash and recycling collection services for businesses, contractors and multi-family residential developments in Scottsdale
Miscellaneous Water Meter Service Fees
Meter installation, Meter Bench Test, Water Main Shut Down, etc,
Sewer Rates
Consists of a monthly base fee, also water meter size and a monthly volumetric charge calculated during low-water months.
Water Rate Information
Consists of a monthly service charge, which is determined by the size of the water meter, and a monthly quantity usage, which is based on the amount of water used.
Utility Resources
Frequently Asked Billing Questions
How to set up Autopay, how to understand your utility bill and more.
Hardship Assistance
Our team offers various financial assistance solutions through payment arrangements and/or social service resources.
WaterSmart
WaterSmart is a free water monitoring portal for all Scottsdale Water Customers. It provides the ability to view and manage water usage for individual water account(s).