Online Utilities Account

Online accounts allow users to manage Paperless Billing Options and Set Up Scheduled Bank Payments as well as the following services:

  • Setup AutoPay Options - Scheduled Bank Payments
  • Paperless billing option
  • No fees
  • No maximum amount per transaction
  • Add or Remove Accounts
  • Add or Remove Payment Methods
  • Monitor account activity
  • View Bill, Payment, Usage or Email History
  • WaterSmart portal access

Additional Payment Options

Credit or Debit Card

  • Visa, Mastercard, Discover or Debit Card
  • $2.50 convenience fee per transaction
  • Maximum payment amount of $300 per transaction
  • Multiple transactions allowed for payments over $300
  • 24 hours a day, 7 days a week
Call 1-866-466-2422

Make Online Payment
Bank Account

  • Checking, Savings or any account using ACH
  • Schedule a one-time payment
  • No fee
  • No maximum amount per transaction

Schedule a payment
In Person

Business Services
7447 E Indian School Road, Suite 110
Scottsdale, AZ 85251
8 a.m. to 5 p.m. Mon, Tues, Thurs, Fri
9 a.m. to 5 p.m. Wed

Utility Billing staff will be unavailable from noon to 1 p.m. Monday - Friday

Payment options include:

  • Cash
  • Check
  • Credit/debit card
  • Money order
  • Social Services vouchers

Drop Box

  • One Civic Center
    7447 E Indian School Road
    Scottsdale, AZ 85251
    (South East Corner)
  • North Location
    9379 E San Salvador Drive
    Scottsdale, AZ 85258
    (West side of parking lot)
  • Paseo Village Shopping Center
    8100 E McCormick Parkway
    Scottsdale, AZ 85258
    (next to Starbucks)

Drop Box payments are processed the following day


City of Scottsdale
PO Box 842105
Los Angeles, CA 90084-2105

Do NOT send cash

Where did Account Services go?

At the top of the page, you will see a dark blue box that says, "I want to".
Those drop-down boxes will help you get to your account services quickly. Give it a try!


Utility Resources

Image of Commercial Services Solid Waste Rates
Commercial Services Solid Waste Rates

Scottsdale's Solid Waste Division can provide a full range of trash and recycling collection services for businesses, contractors and multi-family residential developments in Scottsdale

Image of Frequently Asked Billing Questions
Frequently Asked Billing Questions

How to set up Autopay, how to understand your utility bill and more.

Image of Hardship Assistance
Hardship Assistance

Residential customers, call Revenue Recovery at 480-312-2705 for payment options.

Image of Miscellaneous Water Meter Service Fees
Miscellaneous Water Meter Service Fees

Meter installation, Meter Bench Test, Water Main Shut Down, etc,

Image of Water Citizens Academy
Water Citizens Academy

The Water Citizens Academy provides an inside look at all aspects of your city's water utility, which happens to be one of the most advanced municipal water systems in the country.

Image of Sewer Rates
Sewer Rates

Consists of a monthly base fee, also water meter size and a monthly volumetric charge calculated during low-water months.

Image of Water Rate Information
Water Rate Information

Consists of a monthly service charge, which is determined by the size of the water meter, and a monthly quantity usage, which is based on the amount of water used.

Last Updated: Jul 12, 2024

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