Customer Service Survey

Help us serve you better.

Our goal is to exceed your service expectations.

Please take a moment to rate your interaction with the city of Scottsdale's Planning and Development Services department.


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Contact Information
Reply Requested:
Communication with staff
Reviewer's contact information easy to identify?
Customer Service
Timeliness of Service:
Communication Skills:
Helpfulness of Staff:
Overall, how would you rate our service?
Service Information
Pick date
Clear selection
Is there anyone in the office that you would like to recognize?
Required for submission.

Pass or fail visual cue.

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Thank you for taking the time to complete this survey. Your input will help us identify opportunities to improve our services. 

Planning and Development Services


Note: This is a secure form. All information is encrypted to prevent interception by unauthorized parties. However, information submitted through this form is used by city staff to improve our web services and is also subject to public information laws. The information may not be confidential.

Contact Information

Development Services One Stop Shop
P: 480-312-2500
7447 E. Indian School Road, Suite #105
Scottsdale, AZ 85251

8 a.m. - 5 p.m. M-T,TH-F
9 a.m. - 5 p.m. Wednesdays
No transactions after 4 p.m.

Please note Permit Services Wednesdays walk-in hours: 1 - 5 p.m.
Cashiering service hours: 1 - 4 p.m.