Housing Choice Voucher Program

UPDATE: Impact to programs and services associated with COVID-19:

Due to COVID-19 concerns, the Community Assistance Office is taking precautions to make sure its facilities are clean, and its staff and visitors stay safe and healthy. The office is currently open for picking up and dropping off paperwork. Staff is available to assist you by telephone appointment, e-mail, or fax only. A secured drop box is available to the right of the front entrance of the office to submit documents. As a reminder, Housing forms are available on our website: www.scottsdaleaz.gov search “HCV Forms.” All change report forms can be submitted to your assigned Housing Specialist via e-mail, fax (480-312-7761), mail, or can be dropped off in the secured drop box.  The following waivers and alternative requirements  have been implemented in response to COVID-19 per Notice PIH Notice 2020-13, REV-1.

Public Notice

FY2020-2021 Scottsdale Housing Agency Public Housing Authority Annual Plan (Draft)

The 2020-2021 Scottsdale Housing Agency (SHA) draft Public Housing Authority (PHA) Annual Plan will be available for public comment until August 15, 2020. The PHA Annual Plan is a comprehensive guide to SHA’s policies, programs, operations, and strategies for meeting local housing needs and goals. The Plans are available for public view on the website https://www.scottsdaleaz.gov/human-services/housing-choice-voucher-program or at the Community Assistance Office located at 6535 East Osborn Road, Building 8, Scottsdale, AZ 85251. The Annual Plan is also available in alternative formats upon request by calling 480-312-7510. Persons with special needs for assistance in translation or those with a disability may request a reasonable accommodation by calling 480-312-7510, TTY 480-312-7411, or 711 Relay as early as possible to allow time to arrange accommodations.


The Scottsdale City Council is tentatively scheduled to approve this plan on August 25, 2020.


SHA will accept comments in writing during the public comment period. Comments may be submitted to Irma Hollamby at the Scottsdale Community Assistance Office, 6535 East Osborn Road, Building 8, Scottsdale, AZ 85251, or via email at ihollamby@scottsdaleaz.gov, or via telephone 480-312-2309.

Waitlist Information

The Scottsdale Housing Agency's Housing Choice Voucher (HCV) Waitlist is currently CLOSED.


If you applied for the 2017 waitlist, you may check the status of your application, at: https://scottsdale.housingmanager.com links to external site

We are currently experiencing technical difficulties with Housing Manager causing interruption of certain services for our users. To make any changes to application, please submit documentation to Scottsdale Housing by fax 480-312-7761, in person, or mail to Scottsdale Housing Agency, 6535 E Osborn Rd., Bldg 8 Scottsdale, AZ 85251. We apologize for the inconvenience.

Preference Points

To receive Preference Points, documentation should be submitted to the Scottsdale Housing Agency by fax 480-312-7761, in person, or by mail: Scottsdale Housing Agency, 6535 E Osborn Road., Bldg 8, Scottsdale, AZ, 85251.

Preferences Documentation needed to show proof Preference points
Live or Work in Scottsdale Current lease, utility bill or letter from employer 5
Elderly (age 62+) or disabled Age: Copy of driver's license, passport or birth certificate. Disability: Letter from doctor or Social Security. 5
Homeless Verification from shelter, transitional home, nonprofit or social service agency 5

About the Program

The Housing Choice Voucher (HCV) Program is funded through the U.S. Department of Housing and Urban Development (HUD). This program offers rental assistance which is based upon the household’s income. Families must be income eligible based on the HCV Program Income Guidelines, which are below. The program provides affordable and safe housing opportunities for lower-income families, senior citizens and persons with disabilities. The Scottsdale Housing Agency (SHA) subsidizes the rent of eligible families by paying a rental subsidy directly to the landlord each month under a Housing Assistance Payment (HAP) Contract.

Housing Payment Standards Information

The payment standard is the maximum monthly rent assistance the SHA will pay for qualifying units.  Please click on the orange box above and the documents below for more information.

2020 Payment Standard Notice  (PDF)

Payment Standard Frequently Asked Questions  (PDF)

Advertising and locating property has never been easier!

The Scottsdale Housing Authority has partnered with www.Gosection8.com links to external site , which provides an enhanced program to list rental properties online. Listings are available to potential Housing Choice Voucher tenants seeking apartment units, duplexes, single-family homes or townhomes in the private market. If you have any questions regarding registering, creating or viewing property listings, please call the GoSection8 toll free help line at 1-866-466-7328.

Landlords add your rental property links to external site

It is recommended that Landlords add photos to their listing for better advertising and faster lease up!

Tenants view rental listings links to external site

Eligibility Guidelines:

The HCV Program is limited to extremely-low and very-low income individuals and families. The SHA will determine eligibility based on the following criteria:

  1. Annual gross income of the household is at or below income guidelines
  2. U.S citizenship or eligible immigration status
  3. Documentation of social security numbers for all members of the household
  4. Criminal background screening

If you meet these initial requirements, the SHA will then process your application for assistance and determine if you meet any of our preferences:

  1. living/working in Scottsdale
  2. elderly/disabled
  3. homelessness

Housing Choice Voucher Program Income Guidelines

Effective April 1, 2020 from the U. S. Department of Housing and Urban Development (HUD). The table below shows the maximum income limits for eligibility per household size

Household Size Extremely Low Income Very Low Income
1 $16,350 $27,250
2 $18,700 $31,150
3 $21,720 $35,050
4 $26,200 $38,900
5 $30,680 $42,050
6 $35,160 $45,150
7 $39,640 $48,250
8 $44,120 $51,350

Housing Choice Voucher Program Payment Standards

Effective Jan. 1, 2020, Maricopa County Fair Market Rents.
The table below provides the maximum rent limit per bedroom size. These limits include the rent, tax and utilities for each unit.

Bedroom Size Maricopa County Fair Market Rent City of Scottsdale Payment Standards
0 $847 $931
1 $958 $1,053
2 $1,173 $1,290
3 $1,676 $1,759
4 $1,916 $1,820

Current Waitlist Applicant Information

The SHA maintains a single waitlist for the HCV Program. The waitlist will be updated annually to ensure that all applicants and applicant information is current.

Check Status or update information links to external site

Please be aware that your waitlist position number can change on a daily basis. When the SHA has reached your position number, we will send you an appointment letter for an Income Interview. This interview will officially determine your eligibility for the HCV Program.

Until you are pulled from the waitlist for an interview, it is very important you report any changes in your household income, family composition and contact information (i.e. address, mailing address and phone number.) Please ensure that mailing address provided is valid and accurate as SHA will send appointment letters or notices confirming you are still interested in program.  If your current information is not provided to the SHA, your name could be removed from the waitlist.

All changes must be submitted through the website indicated above.  If you do not have access to a computer, please contact the Waitlist Coordinator at 480-312-7717

Reasonable Accommodations

The definition of Reasonable Accommodation is a change, exception, or adjustment to a rule, policy, practice, or service to allow a person with disabilities to fully access the PHA's program or services. As long as the accommodation does not create an "undue financial and administrative burden" for the PHA or result in a "fundamental alteration" of the program or service offered, the PHA will approve the request.

If you wish to request a reasonable accommodation due to a disability, please contact your housing specialist or the Community Assistance Office directly at 480-312-7717.

Staff Contact Information

Staff Representative Last Name Begins With Contact Information
Phil Grant Housing Specialist (A-G) 480-312-7745
Lori Francisco Housing Specialist (H-Q) and Portability Specialist 480-312-7747 lfrancisco@scottsdaleaz.gov
Armando Olivares Housing Inspector and caseload (R-Z) 480-312-2520 aolivares@scottsdaleaz.gov
Christina Cooley
Waitlist Coordinator 480-312-7410
Gabrielle Alexander  FSS Coordinator 480- 312-2257  galexander@scottsdaleaz.gov
 Bree Wells Customer Service Representative, Fair Housing Advocate, and LEP Coordinator 480-312-7510 bwells@scottsdaleaz.gov
 Vacant Housing Manager 480-312-7427 

Contact Information

City of Scottsdale - Housing Agency
Community Assistance Office
6535 E Osborn Rd., Bldg. #8
Scottsdale, AZ 85251 
P: 480-312-7717
F: 480-312-7761
(TDD): 480-312-7411
(TRA): 711

Irma Hollamby 
Community Assistance Office Manager 
P: 480-312-2309 

Mon thru Fri:
8:00 am - 5:00 pm


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