Community Assistance Office
UPDATE: Impact to programs and services associated with COVID-19:
The office lobby is open to the public for picking up and dropping off documents; however, staff are not able to make appointments with you at this time. Staff can be reached by phone and email. If you are not able to make it into the lobby, you can submit your documents by mailing it, faxing it or dropping it off in our secure 24 hour mailbox that is installed on the outside of our building, next to the front door. The mailbox is checked periodically throughout the day.
The city continues to serve the public throughout situations like the coronavirus (COVID-19) outbreak and is closely tracking the situation to ensure that city staff and the public are protected.
The City of Scottsdale Community Assistance Office (CAO) manages a variety of federal and local funds and programs that improve the quality of life for low to moderate-income families and assist in the stabilization of Scottsdale neighborhoods.
The CAO manages the City’s affordable housing programs and collaborates with non-profit agencies as well as other City departments to address and meet basic and critical human needs.
The CAO administers the following programs:
- Federal Housing Choice Voucher (HCV) Program
- Federal Community Development Block Grant (CDBG) Program
- Federal HOME Investments Partnership (HOME) Program
- A variety of local funding sources including Scottsdale Cares, General Funds and Endowment.
- A variety of housing rehabilitation programs including Green Housing Rehabilitation, Roof Repair and Replacement Program and Emergency Repair Program.
Housing Choice Voucher Program
This program offers affordable and safe rental assistance for lower-income families, senior citizens and persons with disabilities. The program is based on the household’s gross income. Families must be income eligible based on the Housing Choice Voucher Programs Income Guidelines.
Housing Choice Voucher Program - Family Self-Sufficiency Program
The Family Self-Sufficiency (FSS) Program is a voluntary program for current participants of the City of Scottsdale Housing Choice Voucher (HCV) Program. This program is designed to help residents achieve their dreams and goals through community partnerships, while attending workshops and conferences. They can earn an escrow by increasing their earned income and the savings goes into an account that is paid to you when all of your goals are achieved.
Waitlist Information Hotline
The City of Scottsdale's Housing Agency maintains a single waitlist for the Housing Choice Voucher Program. The waitlist is updated annually to ensure that all applicants and applicant information is current. For more information please call:
Community Development Block Grant (CDBG)
CDBG funds are provided on a formula basis to entitlement communities to develop viable urban communities by providing decent housing, suitable living environments and/or by expanding economic opportunities, primarily for low and moderate income persons.
The HOME Program is funded by the US Department of Housing and Urban Development (HUD). The objectives for this program are to provide decent affordable housing to lower-income households and expand the capacity of nonprofit housing providers.
Scottsdale Cares is the City of Scottsdale's voluntary utility bill donation program that supports a variety of human service programs.
The City of Scottsdale budgets annually for a portion of the General Funds budget to be awarded to non-profit agencies to conduct human services programs in Scottsdale.
The Endowment Funds are a combination of two funding sources, the Scottsdale Community Endowment Fund and the Herbert R. Drinkwater Fund. These funds are awarded to activities that support city-sponsored youth programs and non-profit services to the public.
Housing Rehabilitation Programs
The Green Housing Rehabilitation Program provides an interest-free deferred loan up to $65,000 to qualified low and moderate income homeowners in Scottsdale. Assistance is unavailable to owners of mobile homes and co-ops.
Roof Repair & Replacement Program
The Roof Repair and Replacement Program provides assistance through a federal grant to repair or replace deteriorated roofing systems that pose a serious threat to the health, safety or welfare of the household or affecting the immediate livability of the home.