EAP, Behavioral Health and Substance Abuse


One of the exceptional features of our health plans is the behavioral health coverage. All employees, and family members who reside in their household, are eligible for the Employee Assistance Program. This program provides up to five free visits on a variety of issues.

If you need further assistance and you are enrolled in one of Scottsdale's medical plans, you may have more face-to-face visits.

The number of visits you have may be subject to medical necessity. If you are on the Cigna OAP In-Network plan or Cigna OAP plan, each visit is a $10 co-payment for outpatient visits through the CIGNA network. If you are on the Cigna OAP + HSA plan, each visit is subject to the applicable deductible and then paid at 90% through the Cigna OAP network.

Medical Coverage Comparison

City of Scottsdale Cigna OAP +HSA Plan

City of Scottsdale Cigna OAP In-Network and LocalPlus 

In-Network Benefits Only through CIGNA Behavioral Health's Network

City of Scottsdale Cigna OAP
CIGNA Behavioral Health Outpatient/Psychological Consultations 90% after deductible in-network deductible $10 co-pay per visit $10 co-pay per visit
Non-CIGNA Outpatient/Psychological Consultations 70% after out-of-network deductible No Benefit 70% after out-of- network deductible
CIGNA Behavioral Health Inpatient Care 90% after deductible $500 co-pay per admission 90% after in-network deductible
Non-CIGNA Inpatient Care 70% after out-of-network deductible No Benefit 70% after after out-of-network deductible

Monthly Premiums - Behavioral Health and Substance Abuse

No extra cost, included with medical plan coverage.

Reference Documents

  • MDLIVE for EAP  (PDF)
  • Telehealth Behavioral Flyer  (PDF)
  • Contacts

    CIGNA Behavioral Health 1-800-554-6931

    www.mycigna.comlinks to external site


    Produced by Human Resources:

    This information represents a summary of benefits provided by the City of Scottsdale to benefited employees. Every effort has been made to report information accurately. All information, including the amount of any benefit and employee eligibility of benefits, is subject to and governed by the terms and conditions of the applicable policy or plan documents. In all cases where any of the information provided differs from the amount of benefit actually provided by the policy or plan, the terms of the legal documents will control.