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Rebates

Scottsdale Water offers rebates to homeowners to increase water efficiency. Whether you pay your water or sewer bill directly to Scottsdale Water or through your HOA, you may be eligible for rebates for installing WaterSense labeled products or for removing water-intensive pools/spas, turf and/or water softeners.

Single-Family Residential Application (preferred)

Single-Family Residential Application (print only)

WaterSense installation rebates

  • Irrigation controller
  • Showerhead
  • Toilet
  • Urinal

Removal rebates

  • Pool/spa
  • Turf
  • Water softener

Eligibility requirements

  • Current rebate program began on July 1, 2016.
  • Applicants must be the current property owner or tenant.
  • Check your (or your HOA’s) utility bill for “Water” or “Sewer” fees. Exterior rebates are limited to water customers, while interior rebates apply to water or sewer customers.
  • Installation rebates are for WaterSenselinks to external site labeled devices only.
  • Pool/spa and turf removal require covering exposed soil. If granite top dressing is used, a minimum 2” layer must cover the soil. Do not use impermeable plastic sheeting. Project(s) must be completed (including required ground coverage) within six (6) months from pre-inspection date. Contact Water Conservation prior to this date if you require a one-time four-month extension.
  • In-ground pool/spa removal requires a minimum electric permit. Contact the One Stop Shop P: 480-312-2500 before you begin your project. Inspection services will inspect your project upon completion. Be sure to contact us once your project is complete and provide your permit number and inspection date.
  • Applications for installations must be received within six (6) months from date on receipt. Rebate for device only, not parts, shipping, tax, or installation (labor).
  • Installation rebates are not available to builders or for devices that were included in new construction.

Application process

Applications will be processed on a first-received, first-served basis until funds are depleted. Complete the most current applicationlinks to external site available, and email it along with all required documentation to WaterConservation@ScottsdaleAZ.gov

  • Interior and exterior removals may require free pre- and post-inspections (during normal business hours). Water Conservation staff will contact removal rebate applicants within two (2) weeks of receiving application. Upon project completion, contact Water Conservation for your required final inspection.
  • Approved rebates are property specific and credited to the property’s active account within two (2) billing cycles. Property owners may apply for rebates for rental properties, however, it is the owner’s responsibility to coordinate rebate funds and inspections with the tenant.

Determining measurement

  • Water Conservation staff will use aerial imagery to determine turf, in-ground pool and/or spa square footage.
  • Rebates are based upon $0.50 per square foot, up to $1,500.
  • If for some reason aerial imagery is not available, we may schedule a pre-inspection.
  • Do not remove your turf, pool and/or spa until after you receive a pre-eligibility confirmation.

Device disposal

Scottsdale’s Solid Waste can collect your old water softener during monthly brush and bulk collection. Be sure to remove and bag any unused water softener salt, and crack or smash the canister (to prevent re-installation) and remove all water and salt from unit before placing at curb.

Permits

  • A minimum electric permit is required for in-ground pool/spa removal.
  • Contact the One Stop Shop P: 480-312-2500 before you begin your project. Inspection services will inspect your project upon completion.
  • Be sure to contact Water Conservation once your project is complete and provide your permit number and inspection date.

Pre-removal photos

  • Pool/spa removal: Take two (2) photos of each removal area. Be sure to capture both the pool and the spa (if applicable). See examples on application.
  • Turf removal: Standing at the edge of your property line facing your home. Take another photo of the removal area from a different angle. See examples on application.
  • Water softener: Take three (3) photos of your existing water softener prior to removal showing its: 1) plumbing connection, 2) location in your home/garage, and 3) brine (salt) tank. See examples on application.

Water softener removal

Upon water softener removal, you (or your plumber) must install a hard pipe permanent closure (soldered), thus closing the loop, unless a non-salt using water treatment/conditioner is installed where the water softener was once connected.

Scottsdale Water offers rebates to increase water efficiency to multifamily residential, home owner associations and businesses to increase water efficiency. Available rebates eligible for rebates for installing WaterSense labeled products or for removing water-intensive pools/spas, turf and/or water softeners.

Multifamily, HOA and Commercial Application

WaterSense installation rebates

  • Irrigation controllers
  • Showerheads
  • Toilets
  • Urinals

Removal rebates

  • Turf
  • Water softener

Eligibility requirements

  • All rebates listed began on July 1, 2016.
  • Applicants must be the current property owner, board member or property manager.
  • Approved rebates are property specific and are credited to the property’s active account within two (2) billing cycles.
  • Check the property’s utility bill for "Water” or “Sewer” fees. Exterior rebates are limited to water customers, while interior rebates apply to water or sewer customers. New construction is ineligible.
  • Installation rebates are for WaterSense labeled devices only.
  • Turf removal project must be completed within six (6) months from pre-inspection date. Contact Water Conservation prior to this date if you require a one-time four-month extension.
  • Receipts for installations must be received within six (6) months from date on receipt. Rebate is or device only, not parts, shipping, tax, or installation.

Application process

Applications will be processed on a first-received, first-served basis until funds are depleted. Complete the most current application available at ScottsdaleAZ.gov, and email it along with all required documentation to WaterConservation@ScottsdaleAZ.gov

  • Pool/spa and turf removal require covering exposed soil. If granite top dressing is used, a minimum 2” layer must cover the soil. Do not use impermeable plastic sheeting. Project(s) must be completed (including required ground coverage) within six (6) months from pre-inspection date. Contact Water Conservation prior to this date if you require a one-time four-month extension.
  • Water softener rebates are credited in two (2) $125 installments: one after an initial inspection and a second approximately one (1) year later, following a second confirmation inspection. Water Conservation staff will attempt to notify you via email or phone for your second installment. However, if we are unable it is your ultimate responsibility to contact us to arrange your second inspection and $125 installment.
  • Installation rebates are not available for to builders or for devices that were included in new construction.

Determining measurement

Water Conservation staff will use aerial imagery to determine turf square footage. Turf removal requires a minimum removal area of 2,000 square feet. If we cannot determine turf area via aerial imagery, we may schedule a pre-inspection to verify eligibility. Water Conservation will contact applicants within two (2) weeks from receiving application.

Inspections

Interior and exterior removals require free pre-inspections (during normal business hours). Water Conservation staff will contact removal rebate applicants within two (2) weeks of application receipt. Upon project completion, contact Water Conservation for your required final inspection.

Staff Approval

Planning and Development Services requires a Staff Approval for any exterior improvements, including upgrading landscaping on commercial or multifamily properties. The Staff Approval Application, with processing fee, must be submitted to the One Stop Shop P: 480-312-2500. All Staff Approvals start with a Pre-Application Process. Most Staff Approvals are processed within four (4) weeks.

Permits

A minimum encroachment permit is required if any work is done in the city of Scottsdale’s easement or right-of-way. Contact the One Stop Shop P: 480-312-2500 for more information.

Area map

Indicate where each irrigation controller is installed and/or the turf areas you plan to remove on an aerial image. If you have only replaced some irrigation controllers, indicate which ones are new. Aerial images can be obtained from most free online map applications. If you are unable to obtain an aerial image, please contact Water Conservation and we’ll provide one via email.

Water softener removal

Upon water softener removal, you (or your plumber) must install a hard pipe permanent closure (soldered), thus closing the loop, unless a non-salt using water treatment/conditioner is installed where the water softener was once connected.


Non-salt using water conditioning/treatment

For information about non-salt using water conditioning/treatment please visit the Los Angeles County Sanitation Districtlinks to external site and the Arizona Water Quality Associationlinks to external site.

Finding the right landscaper

Several resources are available to help you find a qualified landscaper:

  • Smartscape Certified Landscaperslinks to external site have gone through 20 hours of specialized landscape training in the areas of irrigation, plant material, planting, design, plant problems (and solutions) as well as pest management.
  • WaterSense Landscape Irrigation Professionalslinks to external site completed an accredited irrigation certification program(s) to learn about water-efficient irrigation technology and techniques.
  • Arizona Registrar of Contractorslinks to external site offers some protections to the property owner, especially regarding residential property when licensed contractors are hired for landscape work. A contractor cannot obtain a license without possessing a minimum amount of experience and must pass a business management test.

Contact Information

City of Scottsdale - Scottsdale Water
9312 N. 94th St.
Scottsdale, AZ 85258 
P: 480-312-5650
F: 480-312-5615

WaterOperations-CustomerService@ScottsdaleAZ.gov

Office Hours

Monday through Friday
7 a.m. to 4:30 p.m.

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