Search Home

Rebates

 Program Information

  • The current program began July 1, 2017, and application deadlines apply.
  • Removals or purchases occurring before the current program began are ineligible for rebates.
  • The application deadline for residential warm-season turf removal was 11/30/17. Funds may be available for warm-season turf removal when our new program begins on July 1, 2018. NOTE: If you intend to apply for a rebate on or after July 1, 2018, do not remove your turf. A property must have pre-inspection once the new program begins on July 1, 2018 to determine the warm-season turf measurement. Program requirements will be available by late June 2018.
  • The Water Conservation Office will process applications on a first-received, first-served basis until application deadlines (listed in each category below) or until funds are depleted (postmarks excluded) whichever comes first. Once funds are depleted, applications received by deadlines will be placed on a wait-list until application deadlines. If funds become available, we will contact eligible applicants via email (if provided on the application) or telephone. Incomplete applications, such as those missing required documentation (e.g. correct itemized receipts, current pre-removal photos taken within 7 days of applying, W-9 (PDF) forms, missing HOA/property management contact information, etc.) will not be processed or wait-listed.
  • To expedite processing, apply online  and include all required documents. If you are unable to apply online, call 480-312-5650 or send a request to WaterConservation@ScottsdaleAZ.gov to have an application emailed or mailed to you.
  • The applicant must be the current property owner. Rebates are property specific. Scottsdale Water will issue approved rebates as credits to the property’s active account within two billing cycles following approval. Property owners may apply for rebates for rental properties; however, it is the owner’s responsibility to coordinate rebate funds and inspections with tenant. New construction is ineligible.
  • If your HOA pays for your water/sewer use, you must provide your HOA’s contact information. HOAs must submit a W-9 form to receive rebate credits. Scottsdale Water will email a W-9 form to the HOA contact provided on the application upon receipt of application. We cannot guarantee reimbursement by the HOA, however we will provide the HOA with rebate documentation. 
  • Applicants receiving $600 or more in installation and/or removal rebate credits from Scottsdale Water in a calendar year must submit a W-9 (PDF) form to complete application.
  • Scottsdale will send 1099 forms to customers after December 31 each year. For more information on rebate credits, contact a tax professional.
  • Be sure to read all program requirements listed below before you apply. Click the "Residential WaterSense Installations" and "Residential Removals" sections below. Residential rebate applications are located at the bottom of each section. 
  • For non-residential rebate applications, read the "Multifamily, HOA & Commercial Installations & Removals" section below and then call 480-312.5650 for more information.

 

WaterSense Installation Rebates

 WaterSense device  Application deadline  Rebate amount  Must receive from Scottsdale Water Limit per property 
 irrigation controller (timer) 4/30/18 cost,up to $250 water 1
 showerhead 4/30/18  cost, up to $25  water or sewer  2
toilet 4/30/18  cost, up to $75  water or sewer  2
urinal (waterless qualify) 4/30/18  cost, up to $200

water or sewer

 2

  • Rebates are available for installing WaterSense-labeled irrigation controllers (timers), showerheads, toilets and urinals.
  • Devices must be WaterSense-labeled and listed on the EPA WaterSense websitelinks to external site
    • Sellers may combine toilet tanks and bowls to make their own combinations – verify combination is correct on the EPA's website.
    • Some irrigation controllers (timers) may require additional components (such as a weather device).
  • Receipts are required and must list the make and model or the SKU number and include a purchase date from 7/1/17 to 4/30/18. (Invoices, quotes, proposals, order sheets, etc. are not accepted, unless the purchase date and proof of payment is clearly documented on them.)
  • Rebates are for devices only (installation, parts, tax, shipping, etc., charges excluded).
  • Limited to two each showerheads, toilets and urinals and one irrigation controller (timer) per property after June 30, 2016.
  • WaterSense look for logo

apply now

General Removal Rebate Requirements

Rebate option Application deadline Completion & notification deadline Rebate amount Must receive from Scottsdale Water Limit per property 
in-ground pool/spa 2/28/18 3/30/18 $0.50 per sq. ft., up to $1,500 water 1
 warm-season turf 11/30/17 1/31/18  $0.50 per sq. ft., up to $1,500 water 1
water softener 2/28/18 3/30/18 up to $250 water or sewer 1

  • Rebates are available for removing water-intensive in-ground pools/spas and water softeners.
  • The application deadline for residential warm-season turf removal was 11/30/17. Funds may be available for warm-season turf removal when our new program begins on July 1, 2018. NOTE: If you intend to apply for a rebate on or after July 1, 2018, do not remove your turf. A property must have pre-inspection once the new program begins on July 1, 2018 to determine the warm-season turf measurement. Program requirements will be available by late June 2018.
  • Do not remove in-ground pool/spa or water softener until you receive a pre-approval Notice to Proceed from the Water Conservation Office.
  • Water Conservation staff will contact applicant via email within two weeks of receiving the application. If you do not receive notification from the Water Conservation Office within two weeks following application submission, email or call for instructions. Note: be sure to check your spam or junk mail folder.
  • If necessary, in-person inspections will take place during normal business hours.
  • Applicant must complete project, notify the Water Conservation Office of completion and submit all required documentation by program deadlines listed in table above (postmarks excluded) via email to WaterConservation@ScottsdaleAZ.gov or by mail or in-person at Scottsdale Water Conservation Office, 9312 N. 94th St., Scottsdale, AZ 85258.
  • The Water Conservation Office will reserve funds for removal projects upon pre-approval until project completed or until the project completion and notification deadline, whichever occurs first. No extensions will be granted. Failure to notify and submit required documentation by deadline releases the funds to other applicants in queue. If you notify Water Conservation of project completion after the deadline, you may receive rebate credits, if funds are available.
  • See specific rebate requirements below.

In-ground Pool/Spa Removal Requirements

  • A minimum electric permit is required for in-ground pool/spa removal. Contact the One Stop Shop at 480-312-2500 before you begin your project. Inspection services will inspect your project upon completion.
  • Do not remove the pool or spa without a pre-approval Notice to Proceed from the Water Conservation Office.
  • Water Conservation staff will provide an area measurement and post-removal inspection/photo instructions in the pre-approval Notice to Proceed via email.
  • Be sure to contact Water Conservation once your project is complete by the deadline listed above and provide your permit number and inspection date.
  • Water Conservation staff will provide an area measurement and post-removal inspection/photo instructions in a pre-approval Notice to Proceed via email.
  • Applicant must cover exposed soil: if using granite top-dressing, a minimum 2” layer must cover the soil. Do not use impermeable plastic sheeting. Free landscape guides available at ScottsdaleAZ.gov, search “publications.”
  • Limited to one in-ground pool/spa removal per property.
  • Pre-removal photo tips. Take two current photos of each removal area within 7 days of applying. Be sure to capture both the pool and the spa (if applicable):

    1. Stand at the edge of your property line facing your home.
    2. Take another photo of the removal area from a different angle.

    pre pool removal photo examples

apply now

Warm-season Turf Removal Requirements

  • Do not remove the turf without a pre-approval Notice to Proceed from the Water Conservation Office.
  • Water Conservation staff will provide an area measurement and post-removal inspection/photo instructions in the pre-approval Notice to Proceed via email.
  • Must remove a minimum of 500 square feet of warm-season turf to qualify.
  • Turf must be growing at a minimum of 50% density to be included in the measurement.
  • Do not overseed for winter grass.
  • Applicant must cover exposed soil: if using granite top-dressing, a minimum 2” layer must cover the soil. Do not use impermeable plastic sheeting. Free landscape guides available at ScottsdaleAZ.gov, search “publications.”
  • Limited to one turf removal per property after June 30, 2016.
  • Be sure to contact Water Conservation once your project is complete by the deadline listed above and include the required current photos taken within 7 days of your notification.
  • Pre-removal photo tips. Take two current photos of each removal area within 7 days of applying:

    1. Stand at the edge of your property line facing your home.
    2. Take another photo of the removal area from a different angle.

    pre turf removal photo examples

apply now

Water Softener Removal Requirements

  • Include the three required current photos of the existing water softener taken within 7 days of applying, showing its plumbing connection, location in home/garage and brine (salt) tank along with your application. See tips below.
  • Do not remove the water softener without a pre-approval Notice to Proceed from the Water Conservation Office. Water Conservation staff will contact applicant within two weeks of receiving application and will attempt to use the current pre-removal photos in lieu of an in-person inspection. In the event the current photos do not suffice, Water Conservation staff will contact applicant to schedule an in-person inspection (to take place during normal business hours).
  • Upon water softener removal, install a hard pipe permanent closure (soldered), thus closing the loop, unless installing a non-salt-using water treatment/conditioner in place of the old water softener. Water Conservation staff will supply an example of a correct closure in the pre-approval Notice to Proceed.
  • For information about non-salt-using water conditioning/treatment systems please visit the Los Angeles County Sanitation Districtlinks to external site
  • Rebates are credited in two $125 installments:
    1. after an initial inspection
    2. following a final inspection
  • Limited to one water softener removal per property.
  • Water Conservation staff will attempt to contact the applicant via email for the final inspection approximately 12 months following the first installment. Be sure to check your spam and junk folders. It is the applicant’s responsibility to contact the Water Conservation Office within 13 months following the initial installment for final inspection instructions if he/she does not receive notice from Water Conservation Office. Mark your calendar as a reminder to contact us if you do not hear from us in 13 months following your initial installment.
  • Pre-removal photo tips. Take three current photos of your existing water softener prior to removal and within 7 days of applying showing its:

    1. plumbing connection
    2. location in your home/garage
    3. brine (salt) tank

    pre water softener removal photo examples

apply now

Device disposal

Scottsdale’s Solid Waste can collect your old water softener during monthly brush and bulk collection. Be sure to remove and bag any unused water softener salt, and crack or smash the canister (to prevent re-installation) and remove all water and salt from unit before placing at curb.

Scottsdale Water offers rebates for communal areas for multifamily and HOAs as well as for commercial properties. Call 480-312-5650 for information and application process.

WaterSense Installations

  • irrigation controllers (timers): cost, up to $250
  • showerheads: cost, up to $25
  • toilets: cost, up to $75
  • urinals (waterless qualify): cost, up to $200

Removals

  • warm-season turf: 25% of conversion cost (excluding taxes), up to $5,000 per calendar year, up to 3 calendar years
  • water softener: up to $250

Several resources are available to help you find a qualified landscaper:

  • Smartscape Certified Landscaperslinks to external site have gone through 20 hours of specialized landscape training in the areas of irrigation, plant material, planting, design, plant problems (and solutions) as well as pest management.
  • WaterSense Landscape Irrigation Professionalslinks to external site completed an accredited irrigation certification program(s) to learn about water-efficient irrigation technology and techniques.
  • Arizona Registrar of Contractorslinks to external site offers some protections to the property owner, especially regarding residential property when licensed contractors are hired for landscape work. A contractor cannot obtain a license without possessing a minimum amount of experience and must pass a business management test.

For information about non-salt-using water conditioning/treatment systems please visit the Los Angeles County Sanitation Districtlinks to external site.

Contact Information

City of Scottsdale - Scottsdale Water
9312 N. 94th St.
Scottsdale, AZ 85258 
P: 480-312-5650
F: 480-312-5615

WaterOperations-CustomerService@ScottsdaleAZ.gov

Office Hours

Monday through Friday
7 a.m. to 4:30 p.m.

Water Logo