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Alarm Use Regulations

The Scottsdale City Council adopted an ordinance in 1994 that requires homes and businesses with alarms to obtain an annual permit. The following regulations apply to all alarm users:

  • An annual permit must be obtained. The cost is $10 per year.
  • Application for an Alarm Permit   (pdf/1.8 MB/2pg) must be made at least 7 days after the alarm system becomes operational.
  • There is an $50 fee per activation for failing to obtain a permit.
  • Service charges are assessed for each alarm activation as follows and will be billed through the Customer Service Division:

Chargeable Activations

1-2 $0 each
3 $50 each
4 $75 each
5-6 $100 each
7 or more $200 each

Collection of these fees provides recovery of city expenses when public safety professionals respond to chargeable alarms.

  • A written request may be filed with the Customer Service Division to review service charge grievances within 30 days of an activation.  These charges will be reduced or waived if:
    • A valid alarm (police report completed)
    • An act of god
    • A common-cause alarm (series of concurrent alarm activations usually cause by malfunction)
    • A certificate of waiver for attending an alarm awareness class
  • A newly-installed alarm system is exempt from service charges for activations that occur within the first 30 days after system installation (if the alarm user has obtained the alarm user permit within the time frame specified).

Alarm User Guidelines 

  • Use a licensed contractor trained in alarm system installation
  • Be sure that family members and authorized users are trained in operating the alarm system. This training, along with instructional materials, should be provided by the licensed contractor installing your equipment.
  • Implement and use a regular system maintenance schedule.
  • Develop a verification process with your alarm service company.
  • Have the system checked by a trained alarm technician when false alarms are generated. 

Your Alarm System 

The alarm system you choose should:

  • Be Underwriters Laboratories (UL) or Factory Mutual (FM) approved.
  • Have a backup power or battery system that prevents activation in a power outage.
  • Have an automatic entry and exit delay system.
  • Be designed to allow users to test the system internally for malfunctions.

For more information, call the City of Scottsdale’s Customer Service Division at 480-312-2400.