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Traffic Management Center

Scottsdale’s Traffic Management Center is the “brain” behind the city’s Intelligent Transportation System, or “ITS.” 

This high-tech system of cameras, controls and message boards has several goals:

  • Reduce traffic congestion
  • Improve driver information
  • Manage incidents that impact road conditions such as weather, accidents and special events.

How it works

The city’s ITS system includes roughly 165 miles of fiber optic cable that connect traffic signals, cameras and message boards to operators in the Traffic Management Center. The system also includes 120 radios that allow communication with intersections not connected by fiber. Coverage spans the entire city from Carefree Highway to McKellips Road, and 136th to 64th streets.

The system allows operators to monitor more than 140 cameras in key city locations, giving them a real-time view of traffic conditions. Based on what they see, operators can update 36 fixed message boards that give drivers up-to-the-minute traffic information.

Scottsdale’s system also allows operators to employ a large number of traffic signal plans – 96 of them, more than 10 times what a city of comparable size typically uses. Four of the 96 are for normal, daily use. The other 92 are emergency plans that enable staff to quickly adapt signals in response to traffic collisions, stalled vehicles or heavy event traffic. TMC operators can also manually control a signal to get cars moving.

In the next two years, Scottsdale will install a “Highway Advisory Radio System” that will permit drivers to receive real-time traffic information via their vehicle’s radio. 

How it started

Scottsdale launched its ITS in 1993 with a single camera at one of the city's busiest intersections – Scottsdale Road and Frank Lloyd Wright Boulevard. It was installed to help alleviate congestion during the Phoenix Open. The camera reduced the manpower and time required to control traffic at special events and set the foundation for today’s system.


Contact Information

City of Scottsdale - Transportation 
7447 E. Indian School Rd., Suite 205 
Scottsdale, AZ 85251  
P: 480-312-7250
TDD: 480-312-5419
F:  480-312-4000

Traffic Management Center 
P: 480-312-7777 (6 a.m. - 6 p.m. weekdays)
Follow us on Twitter @DriveScottsdale

Traffic Engineering
P: 480-312-7250

Street Operations
P: 480-312-5620