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Transit

Visit Valley Metrolinks to external site to view a list of holiday schedule modifications for Valley Metro Bus and Rail. Please also note that there will be no Scottsdale Trolley service On Thanksgiving, Christmas or New Year's Day.
Transit services in Scottsdale are provided by Scottsdale's trolley system and Valley Metro bus routes.Valley Metrolinks to external site, the Phoenix metro area’s regional public transit system, provides bus service to, through and from Scottsdale to and from other Valley communities.

Valley Metro bus routes - regional connections:

Scottsdale Trolley Routes

Scottsdale has three trolley routes to help you get around town. Whether you're running errands, shopping or going to one of our premier special events, there's a trolley for you. Please visit the Scottsdale Trolley page.

Paratransit Services

Reduced Bus Fare Card

Seniors and people with disabilities can ride the bus for a reduced fare. For more information, please call 602-253-5000 or visit Valley Metrolinks to external site

Cab Connection

Cab Connection is a Scottsdale-funded program offering more flexibility and greater independence for many individuals. The program sends a number of vouchers per month to each participant.  Each voucher helps purchase a one-way trip from the participant’s residence to one destination. Two vouchers are required for a round trip. The vouchers are subsidized by the city of Scottsdale and pay at the rate of 80 percent, up to a maximum of $10. The participant pays the remainder of the trip cost and any tip. Cab Connection, under special circumstances, is also available for those individuals with a temporary disability.

To apply you must be a Scottsdale resident, age 65 or older, or if under age 65, be certified as disabled through the Valley Metro Mobility Center. links to external site

For information, applications or to provide comments, please call 480-312-8747 or email us at CabConnectionInfo@scottsdaleaz.gov.

East Valley Dial-A-Ride

This service provides two types of door-to-door, shared ride service for seniors and people with disabilities. Call 480-633-0101 for more information.

ADA

Advanced reservation service with a fixed fee per one-way trip is available to persons who meet the eligibility requirements of the Americans with Disabilities Act (ADA).

Non-ADA

Service is available to persons with disabilities or senior citizens age 65 or older Monday through Saturday. The fare for a one-way trip is based on zones traveled. Advanced Reservation trips are encouraged.

In Scottsdale, Dial-A-Ride service is provided from Bell Road / CAP Canal / Thunderbird Road on the north to McKellips Road on the south. This area includes service to the Princess Resort and the Mayo Clinic. This service includes service to the cities of Tempe, Mesa, Chandler and Gilbert.

East Valley Dial-A-Ride

Service will accept cash and Dial-A-Ride tickets only. EXACT CHANGE IS REQUIRED. DRIVERS ARE UNABLE TO GIVE CHANGE.

No certification process is needed to use the non-ADA service, although proof of age or proof of disability may be requested by the Dial-A-Ride reservations or driver. A driver's license or other state issued ID card is an acceptable proof of age. A Medicare card or Valley Metro Reduced Fare ID card is acceptable proof of age or disability.

Please call:

Scottsdale's Civil Rights Program - Title VI

The City of Scottsdale operates its programs and services without regard to race, color, national origin or disability in accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 (ADA).

 

Any person who believes that he or she has been discriminated against by Valley Metro or any of its service providers, and believes the discrimination was based upon race, color or national origin may file a formal complaint with Valley Metro Customer Service.links to external site

Traveling with a Service Animal on Buses & Trolleys

In accordance with the requirements set forth in the Americans with Disabilities Act (ADA), a “service animal” is defined as any dog or other animal individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including psychiatric, cognitive or mental disabilities.

Individuals traveling with service animals are welcome on regional buses and trolleys. Keep in mind an employee may ask the following questions to verify that an animal traveling with a transit passenger is a service animal:

  • “Is your animal a service animal?”
  • “What task is your service animal trained to perform?”

For more information on service animals, visit Valley Metro's websitelinks to external site

Requesting Reasonable Modifications

A reasonable modification is a change in Valley Metro’s service policies and practices in circumstances where established practices may prevent individuals with disabilities from accessing and participating fully in Valley Metro’s programs, services and facilities. 

Contact Information

City of Scottsdale - Transportation 
7447 E. Indian School Rd., Suite 205 
Scottsdale, AZ 85251  
P: 480-312-7250
TDD: 480-312-5419
F:  480-312-4000

Traffic Management Center 
P: 480-312-7777 (6 a.m. - 6 p.m. weekdays)
scottsdaletmc@scottsdaleaz.gov
Follow us on Twitter @DriveScottsdale

Traffic Engineering
P: 480-312-7250

Street Operations
P: 480-312-5620