Water Quality Survey

Scottsdale Water staff recently provided you service related to a water quality issue or concern. You may have received this service over the phone or in person. Your feedback is very important to us. Please take a few moments to evaluate our performance so we can continue to improve the service we provide our customers.

Your responses will help us improve our efficiency and ensure that we exemplify the city of Scottsdale’s mission of simply better service for a world-class community.

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Customer Info Full Name Full Address Required Phone  Enter a valid phone number. Example: 123-456-7890 Service Info Employee name Date of service Service Feedback What was the nature of your concern? Water hardness Chlorine Discolored water Internal plumbing component (softener, water heater, etc.) Musty taste and/or odor Other Were your questions or request for service resolved to your satisfaction? Yes No Not applicable If "No", please explain How would you rate the information provided to you? Excellent Good Needs Improvement If we were unable to answer your questions/concerns immediately, did we follow-up with you in a timely manner? Yes No Not applicable If "No", please explain Were you treated in a courteous and professional manner? Yes No Not applicable If "No", please explain If there is one thing you wish you understood better about Scottsdale water or water quality, what would it be? Additional comments:
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