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Water Customer Service Survey

Scottsdale Water staff recently provided you service either over the phone or in person. Your feedback is very important to us. Please take a few moments to evaluate our performance so we can continue to improve the service we provide our customers.

Your responses will help us improve our efficiency and ensure that we exemplify the city of Scottsdale’s mission of simply better service for a world-class community.

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Customer Info
Required
 
Service Info
Pick date
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Service Feedback
How would you rate the customer service from your initial call for service?
Were your questions or request for service resolved to your satisfaction?
Were you treated in a courteous and professional manner?
How would you rate the timeliness of the service to your request?
Please rate the condition of the site after the work was completed.
For City staff use only: Phone Survey
Required for submission.


Pass or fail visual cue.

(Note: If you cannot read the numbers in the above
image, click the refresh button to generate a new one.)

 

Contact Information

City of Scottsdale - Scottsdale Water
9312 N. 94th St.
Scottsdale, AZ 85258 
P: 480-312-5650
F: 480-312-5615

WaterOperations-CustomerService@ScottsdaleAZ.gov

Office Hours

Monday through Friday
7 a.m. to 4:30 p.m.

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