Scottsdale Citizen Survey
2018 Citizen Survey Results
Residents continue to enjoy a high quality of life and strong sense of safety. Almost all community members gave high marks to the overall quality of life in Scottsdale and Scottsdale as a place to live. About 9 in 10 residents positively rated the overall image or reputation of Scottsdale, their neighborhood as a place to live and its overall appearance; ratings higher than the national averages. The proportion of residents who were likely to recommend living in Scottsdale to someone who asked was above-average. About 9 in 10 residents planned to remain in Scottsdale for the next five years and about half positively rated the sense of community in the city. Safety was a top priority for residents. About 9 in 10 residents positively rated the overall feeling of safety in Scottsdale and felt safe in their neighborhoods and the downtown/commercial area. Evaluations of the overall feeling of safety were higher than observed elsewhere in the country.
Economy is a priority and residents applaud shopping and employment opportunities. The economy was also identified as a priority for the community in the coming two years. Assessments within the facet of economy were outstanding, with scores higher than the national averages for overall economic health, overall quality of business and service establishments and economic development. Residents’ ratings of vibrant downtown/commercial area, shopping and employment opportunities, Scottsdale as a place to visit and Scottsdale as a place to work were much higher than what was observed elsewhere in the country. Additionally, reviews of shopping opportunities were ranked 1st among all comparison communities. About 4 in 10 residents believed the economy would have a positive impact on income, which was on par with other communities in the nation.
Scottsdale residents are pleased with health and wellness opportunities in their city. Evaluations of recreation and wellness in Scottsdale were very strong. Assessments of availability of preventive health services, recreational opportunities and fitness opportunities were higher than the national benchmarks. About 9 in 10 community members gave high marks to recreation programs or classes and recreation centers or facilities; these scores were also above-average. Ratings for health and wellness opportunities were much higher than the national averages and were ranked 3rd among comparison communities. About half of respondents had visited and walked or hiked in Scottsdale's McDowell Sonoran Preserve in the 12 months prior to the survey.
Residents also evaluated more than 30 individual services and amenities available in Scottsdale. Most residents gave positive ratings for all services and 11 received ratings higher or much higher than benchmark comparisons.
- Read the memo and scorecard provided to the City Council (PDF)
- Download the overview and highlights (PDF)
- Download the community livability report (PDF)
- Download the dashboard summary of findings (PDF)
- Download the trends over time (PDF)
- Download the comparisons by geographic subgroups (PDF)
- Download the comparisons by demographic subgroups (PDF)
- Download the technical appendices (PDF)
- Download the supplemental online survey results (PDF)
- Download the full report (PDF)
- Download the guide to understanding and using these reports (PDF)
About the Scottsdale Citizen Survey
Scottsdale regularly surveys its residents to give them a chance to rate their quality of life and provide feedback on city programs and services. The results help Scottsdale set service priorities and provide comparisons with other cities.
The National Citizen Survey is designed specifically for use by local governments and has been used by more than 500 communities. Because similar surveys are conducted in hundreds of jurisdictions, Scottsdale can compare its results with other cities across the country.
A random sample of 1,600 households in Scottsdale received the survey by mail in November and December 2018. About 21 percent of those completed and returned the survey. The margin of error around any reported percentage is 6 percent for the entire sample of 305 completed surveys. In addition, 104 people took an online version available to everyone (results tabulated separately).
To learn more visit The National Citizen SurveyView an archive of Scottsdale Citizen Survey Results dating back to 1986.