Rebates

¹Some controllers, such as Irritrol's Rain Dial-R series, require an additional plug-in component to become WaterSense labeled. Check if a plug-in is required on the EPA's website (see product type). Associated controller parts, such as a required plug-in, rain sensor or outdoor enclosure, are eligible if purchased with the controller.

²Manufacturers frequently produce the same showerhead in both standard and WaterSense labeled models. Verify the model's eligibility on the EPA's website .

³Sellers may combine toilet tanks and bowls to make unique combinations. Verify the combination is eligible on the EPA's website .

⁴Waterless urinals are eligible.

⁵Limited per property after June 30, 2016.

WaterSense Device Additional Information

• Devices must be WaterSense labeled and listed on the EPA WaterSense website.
• Rebates are for devices only (installation, parts, tax, shipping, etc. excluded).
• Receipts are required and must:
• show a purchase date after July 1, 2018.
• list the make and model or SKU.
• show the cost of each item minus any installation, parts, and/or tax.
• show proof of payment.
• Legible photocopies or clear photos of receipts are accepted.
• Invoices, quotes, proposals, order sheets, etc. are not accepted, unless they meet the above requirements.
• Attach the required photo for each device rebate to the online application.
• If necessary, in-person inspections will take place during normal business hours.

Photo Instructions

• Take a photo of each device installed at the property.
• Photos must be taken within 10 days of application submission. Altered or misrepresentative photos will be considered fraudulent.

²Limited per property after June 30, 2016.

All Removals Additional Information

• Do not begin the removal process until you receive a Notice to Proceed from the Water Conservation Office.
• Attach the required photos (see below) to the application.
• The person listed on the application will be contacted via the email provided within two weeks of Water Conservation receiving the application. If the applicant is not contacted within two weeks, check the spam/junk folder, then email or call for instructions.
• If necessary, in-person inspections will take place during normal business hours.
• Funds are reserved for removal projects from the Notice to Proceed date to the project completion, or until the program completion and notification deadline. No extensions.
• To notify the Water Conservation Office of project completion, email WaterConservation@ScottsdaleAZ.gov. Final inspection instructions will then be sent via the email provided on the application.

Warm-season Grass Additional Information

• Must remove a minimum of 500 ft ² of warm-season grass to be eligible.
• Can combine front, back, and/or side yards in one rebate to the meet minimum square footage.
• Rebate is based on the measurement of warm-season grass at the time of application. Grass must be growing at a minimum 50% density to be included in the measurement. See Figures 1 and 2 below for examples of eligible and ineligible warm-season grass.
• If installing artificial turf, the grass measurement may not match the installer’s quote. The measurement is based on the amount of grass to be removed, not how much material will be needed to replace it. Artificial turf may require extra material to accommodate for curves and cuts.
• Upon project completion, exposed soil must be covered. If a top-dressing is used, such as granite, a minimum 2-inch layer is required. Impermeable plastic sheeting is ineligible.

Figure 1: Eligible Warm-season Grass



The first image is an example of healthy warm-season grass at 100% density. The second image is an example of dead grass at 100% density. The last image is of grass at the minimum 50% density.

Figure 2: Ineligible Warm-season Grass



The first image is of grass at less than 50% density. The second image is of a designated grass area that is bare dirt. The last image is over 50% weeds.

Warm-season Grass Pre-Removal Photo Instructions

• Take two photos of each removal area from different angles. See Figure 3 below.
• Photos must be taken within 10 days of application submission. Altered or misrepresentative photos will be considered fraudulent.

Figure 3: Grass Pre-Removal Photos



Example of acceptable warm-season grass pre-removal photos, two photos taken from different angles.

Pool/Spa Additional Information

• Must be in-ground pools and spas; above-ground are ineligible.
• Fountains, water features, koi ponds, etc. are ineligible.
• If removed together, can combine in-ground pools and/or spas to meet the one rebate limit.
• Rebate is based on the surface area of the pool and/or spa.
• Permits may be required for in-ground pool and/or spa removal. Contact the One Stop Shop at 480-312-2500 for more information. Applicant is responsible for all necessary permits and the rebate may be denied if required permits are not met.
• Upon project completion, exposed soil must be covered. A minimum 2-inch layer is required if top-dressing, such as granite, is used. Impermeable plastic sheeting is ineligible.

Pool/Spa Pre-Removal Photo Instructions

• Take two photos of each removal area from different angles, see Figure 4 below. If applying for both a pool and spa removal, include photos of each area.
• Photos must be taken within 10 days of application submission. Altered or misrepresentative photos will be considered fraudulent.

Figure 4: Pool/spa Pre-Removal Photos



Example of acceptable pool/spa pre-removal photos, two photos taken from different angles. If removing both a pool and a spa, include photos of each area.

²Limited per property after June 30, 2016.

All Removals Additional Information

• Do not begin the removal process until you receive a Notice to Proceed from the Water Conservation Office.
• Attach the three required photos (see below) to the application.
• The person listed on the application will be contacted via the email provided within two weeks of Water Conservation receiving the application. If the applicant is not contacted within two weeks, check the spam/junk folder, then email or call for instructions.
• If necessary, in-person inspections will take place during normal business hours.
• Funds are reserved for removal projects from the Notice to Proceed date to the project completion, or until program completion and notification deadline. No extensions.
• To notify the Water Conservation Office of project completion, email WaterConservation@ScottsdaleAZ.gov. Final inspection instructions will then be sent via the email provided on the application.

Water Softener Additional Information

• The intent of the program is to remove connected, functioning water softeners to reduce salinity in our wastewater. Water softeners already disconnected or removed are not eligible.
• To receive a Notice to Proceed, applicants must submit three pre-removal photos and the digital or hard copy application. See Figure 5 below for pre-removal photo examples.
• Photos must be taken within 10 days of application submission. Altered or misrepresentative photos will be considered fraudulent.

Figure 5: Water Softener Pre-Removal Photos



Example of acceptable water softener pre-removal photos: one photo of the plumbing connection; one photo of the location in the home or garage; and one photo of the salt/brine tank.

• After receiving the Notice to Proceed, the applicant must install a soldered hard-pipe permanent closure (see Figure 6 below) unless installing a non-salt-using water treatment or conditioner in place of the old softener. For information about non-salt-using water conditioning/treatment systems please visit the Los Angeles County Sanitation District .

Figure 6: Hard-pipe permanent closure



Example of acceptable soldered hard-pipe permanent closure.

• Rebates are credited in two $125 installments:
1. After the initial removal and the first inspection
2. One year after the initial removal and the final inspection
• Applicant will be sent a notice for the second inspection via the email provided on the application approximately one year after the first $125 installment. It is the applicant’s responsibility to contact the Water Conservation Office within 13 months following the first inspection for final inspection instructions if he/she does not receive notice.

Device Disposal

Scottsdale’s Solid Waste can collect your old water softener during monthly brush and bulk collection. Before placing at the curb, remove and bag any unused water softener salt, crack or smash the canister (to prevent re-installation), and remove all water and salt from the unit.

¹Some controllers, such as Irritrol's Rain Dial-R series, require an additional plug-in component to become WaterSense labeled. Check if a plug-in is required on the EPA's website (see product type). Other controller pieces not required for WaterSense labeling, such as an associated rain sensor or outdoor enclosure, are also eligible if purchased with the controller.

²Manufacturers frequently produce the same showerhead in both standard and WaterSense labeled models. Verify the model's eligibility on the EPA's website .

³Sellers may combine toilet tanks and bowls to make unique combinations. Verify the combination is eligible on the EPA's website .

⁴Waterless urinals are eligible.

⁵Limited per property after June 30, 2016.

WaterSense Device Additional Information

• WaterSense device purchases and installation must occur after the program year, July 1, 2018.
• Devices must be WaterSense labeled and listed on the EPA WaterSense website
• Rebates are for devices only (installation, parts, tax, shipping, etc. excluded).
• Receipts are required and must:
• show a purchase date after July 1, 2018.
• list the make and model or SKU.
• show the cost of each item minus any installatoin, parts, and/or tax.
• show proof of payment.
• Legible photocopies or clear photos of receipts are accepted.
• Invoices, quotes, proposals, order sheets, etc. are not accepted, unless they meet the above requirements.
• If necessary, in-person inspections will take place during normal business hours.
• If all rebate credits from Scottsdale Water will be $600 or more in a calendar year, the applicant must also submit a W-9  (PDF) form.

Warm-season Grass Additional Information

• Must remove a minimum of 2,000 ft ² of warm-season grass to be eligible.
• Can combine multiple areas for one rebate to meet minimum square footage.
• Grass must be growing at a minimum 50% density to be included in the measurement. See Figures 1 and 2 below for examples of eligible and ineligible warm-season grass.

Figure 1: Eligible Warm-season Grass



The first image is an example of healthy warm-season grass at 100% density. The second image is an example of dead grass at 100% density. The last image is of grass at the minimum 50% density.

Figure 2: Ineligible Warm-season Grass



The first image is of grass at less than 50% density. The second image is of a designated grass area that is bare dirt. The last image is over 50% weeds.

• Upon project completion, exposed soil must be covered. If a top-dressing is used, such as granite, a minimum 2-inch layer is required. Impermeable plastic sheeting is ineligible.
• If all rebate credits from Scottsdale Water will be $600 or more in a calendar year, the applicant must also submit a W-9  (PDF) form.

Water Softener Additional Information

• The intent of the program is to remove connected, functioning water softeners to reduce salinity in our wastewater. Water softeners already disconnected or removed are not eligible.
• To receive a Notice to Proceed, applicants must submit both pre-removal photos and the digital or hard copy application. See Figure 5 below for pre-removal photo examples.
• Photos must be taken within 10 days of application submission will be checked. Altered or misrepresentative photos will be considered fraudulent.

Figure 5: Water Softener Pre-Removal Photos



Example of acceptable water softener pre-removal photos: one photo of the plumbing connection; one photo of the location in the home or garage; and one photo of the salt/brine tank.

• After receiving the Notice to Proceed, the applicant must install a soldered hard-pipe permanent closure (see Figure 6 below) unless installing a non-salt-using water treatment or conditioner in place of the old softener. For information about non-salt-using water conditioning/treatment systems please visit the Los Angeles County Sanitation District .

Figure 6: Hard-pipe permanent closure



Example of acceptable soldered hard-pipe permanent closure.

• Rebates are credited in two $125 installments:
1. After the initial removal and the first inspection
2. One year after the initial removal and the final inspection
• Applicant will be sent a notice for the second inspection via the email provided on the application approximately one year after the first $125 installment. It is the applicant’s responsibility to contact the Water Conservation Office within 13 months following the first inspection for final inspection instructions if he/she does not receive notice.
• If all rebate credits from Scottsdale Water will be $600 or more in a calendar year, the applicant must also submit a W-9  (PDF) form.