Downtown Ambassadors

DT Ambassador - Sonnie

Looking for a fun way to volunteer? 

Then, volunteer to be a Downtown Ambassador!

Learn more in this video.

Were you helped by an Ambassador today? 

What we are about:

  • We are seeking individuals who are enthusiastic about showcasing Scottsdale
  • Ambassadors serve as a primary point of contact for visitors new to Downtown Scottsdale
  • Ambassadors are called upon to be well informed on a number of issues related to getting around Downtown as well as places to visit during their stay
  • The success of the Ambassador program relies heavily on your commitment – through your generous contribution of time and energy

Staffing Opportunities:

  • The Ambassador Program staffs information carts located at both Main St & Brown Avenue and at 5th Avenue and Stetson, seven days a week, from October through May.
  • We ask that you work a minimum of 30 hours throughout the year.
  • Ambassadors will have regularly scheduled 2- or 3-hour shifts.
  • Additional staffing opportunities may be available for special events, as needed, throughout the year.  Priority will be given to those who volunteer their time at the carts and kiosks.
  • Ambassadors may also volunteer to stock the carts and kiosks.  (The number of times is dependent on the number of volunteers assisting in this area.)  Schedules typically include stocking Tuesday - Friday and/or Saturday - Monday. 

Training & Recognition:

  • All ambassadors will be outfitted with basic clothing and a name badge to help identify you to visitors.
  • All new Ambassadors will be accompanied by a seasoned Ambassador on your first shifts so that you can see first-hand how to utilize materials at the information cart and field most of the questions you receive.
  • All Ambassadors will be subject to a background check through the city of Scottsdale.
  • Each fall, an orientation & training session is held for you to meet the other Ambassadors and learn what is available downtown and what establishments have changed or added. This session is mandatory and is designed to update and educate you so you can help enhance a tourist’s downtown experience.
  • Via email, you will receive weekly updates to keep you informed on special events, new projects in the downtown area and new resources.
  • Each Spring, a Thank You event will be held to recognize all your efforts and all that you do to make the Downtown experience the best it can be for our visitors.
  • Additional informational training classes will be held throughout the season.

Ways to register:

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Online Registration - Contact Information
Preferred Staff Schedule
Preferred Day(s) of the Week
Shift Available
I prefer working:
I am available to stock the cart 2-3 times per week/once a month?
I am interested in a Roving or Trolley shift.
Getting Outfitted:
As an Ambassador, you will be provided with a name badge and clothing to help identify you to visitors. These will be provided, as available, to you at your orientation in the Fall.
Straw Hat?
Shirt Style?
Sweatshirt Size:
Polo Shirt Size: