Utility assistance is available for Scottsdale residents in need

The Scottsdale City Council set aside $450,000 in federal CARES Act funding for residential utility assistance. Residents with past-due balances for city water, wastewater and solid waste service should contact the city to see if they qualify.

The city has deferred water shut-offs for non-payment since last March in respect to the financial hardship many are facing due to the COVID-19 pandemic. Earlier this month, however, those with accounts past 31 days due received notice that the city would resume shutting off water for non-payment beginning in February.


Each overdue account received a second letter to inform them that the city has financial assistance available for those who qualify - but they need to contact the city to make arrangements.

If you have an overdue city utility account, please contact the city’s billing office at 480-312-2705 as soon as possible and prior to your due date. You may qualify for financial assistance - but you must contact the city to determine eligibility and discuss options. 

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