The Future of VA Healthcare - Join the discussion

The Phoenix VA Health Care System, along with several other local VA medical centers in the region, is hosting a public virtual listening session to hear Veterans on how to design a health care system of the future and grow services for Veterans in a way that reinforces VA’s role as a leader in the U.S. health care system.

This listening session represents an exciting opportunity for Veterans to help VA reimagine how VA delivers care in an equitable, high quality, Veteran-centered manner and develop a plan for investing in VA’s aging infrastructure. We are looking forward to robust engagement and to hearing the voices and insights of Veterans on the following topics:

  • How Veterans want care to be delivered in the future
  • Perception of the quality of health care at VA and VA’s community network
  • Experience with the ability to get care at VA and within VA’s community network
  • Satisfaction with the condition and location of VA’s facilities
  • VA’s role in research, education, and emergency preparedness

The listening session will be conducted virtually on Tuesday, June 1 from 1-2:30 p.m. You will be able to participate via phone or computer. Please register or join online or dial Dial-in: 404-397-1596, Access Code: 199 615 2602 to join. If you are not able to attend the meeting but would still like to provide feedback, please submit your feedback to

The feedback will be used to develop the recommendations VA submits to the Asset and Infrastructure Review (AIR) Commission in January 2022. The AIR Commission will also conduct public hearings as part of their review of VA’s recommendations before submitting its recommendations to the President and Congress for review and approval in 2023.

For information or questions related to the listening sessions, please contact Cindy Dorfner at or by dialing 602-222-2658. As always, thank you for your service to our nation.


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