Scottsdale Update - March 26, 2020

While this week's issue is mostly dedicated to COVID-19 updates and information, we'd like to remind you about the Census.

By now, you should have received your Census notification to remind you to fill out the form – whether you do online, by phone or on paper. The 2020 Census website is safe and secure. Regardless of how you respond, the Census Bureau is bound by federal law to protect your information.

Data collected via the short questionnaire affects more than $20 billion in funding annually for Arizona, and responding in Scottsdale helps our community receive its fair share. The city also uses census data to plan services and projects, and to place facilities like fire stations, parks and community centers where they will be most effective - an accurate count is vital!


All city buildings, except the City Court, are closed to the public. The court would like to remind residents that you do not need to physically visit the court to handle most matters. Many issues can be resolved online. In addition, jury service is canceled. If you are planning to visit the court for any reason, please call first: 480-312-2442.

Scottsdale trolley service is suspended to help comply with social distancing guidelines. Valley Metro bus service remains on a regular schedule, but riders are encouraged to continue to check its website for updates.


Mayor W.J. "Jim" Lane has issued a declaration of emergency in Scottsdale as part of the city's ongoing response to the COVID-19 pandemic. Learn more.

The latest information on city of Scottsdale services, facilities, programs and meetings is provided below.

Follow us on Twitter @ScottsdaleAZgov and Facebook for city COVID-19 updates and other city information.

The city Call Center is available 8 a.m. to 5 p.m. weekdays to assist residents via phone – call 480-312-3111.

Visit to access city services online.


Essential city services such as solid waste collection, water, police and fire remain fully operational. Staff in these areas are taking steps recommended by public health experts to keep things clean and prevent the spread of virus.

Food distribution is available to seniors and those who meet eligibility requirements. Call the Granite Reef Senior Center at 480-312-1700, the Via Linda Senior Center at 480-312-5810 or Vista del Camino at 480-312-2323 for more information.

If you need to do business with the city, chances are you can do it online – search at or find a complete listing of services here.

Scottsdale's Drinking Water: The U.S. EPA recommends that Americans continue to use and drink tap water as usual. Scottsdale Water, like all municipal water suppliers, uses chlorine disinfection, which is extremely effective in removing and killing pathogens and viruses, including COVID-19.

An important "Do and Don't" from Scottsdale Water during COVID-19 pandemic.

Scottsdale's annual Water Quality Reports are available on our Drinking Water web page.


All city buildings except the City Court is closed to the public. Closures include Police and Fire buildings.

All Scottsdale Public Library buildings are closed. Drive up windows at Appaloosa, Arabian and Mustang are open for limited services. The library is suspending all programming through May 31. Visit for details.

Western Spirit-Scottsdale Museum of the West is temporarily closed. However, you can "See the West  from Home!" Enjoy this digital content and keep your eyes out for what's coming next.

The city's outdoor parks and trails remain open – however, residents using those amenities should observe the social distancing guidelines recommended by public health authorities.

Emergency memorandum - Closure of Facilities to the Public - March 23, 2020 (PDF)
Emergency memorandum - Scottsdale Civic Center Mall and Adjacent Properties - March 23, 2020 (PDF)


With the March 16 guidance from federal, state and county public health departments restricting events or social gatherings larger than 10 people, the city has canceled all special events being held by the city or at a city facility for the next eight weeks. We appreciate event producers and the public who understand that difficult steps are necessary in the ongoing effort to limit the spread of coronavirus in our community.

Scottsdale recreation classes and programs: Recreation programs and classes that were in session are canceled. Pro-rated refunds for remaining classes will be given to participants. Registration for upcoming spring programs taking place after April 6 has also been canceled. Refunds will be given to those already registered.  


Boards and Commissions: Most city of Scottsdale Board and Commission meetings are canceled through mid-April unless the public body has a specific business or statutory need to meet.

In cases where the board or commission needs to meet, remote technology is being employed to comply with social distancing guidelines, while allowing the public to view or hear the meeting in progress. Only written comments submitted electronically will be accepted. Each meeting agenda contains a link to submit comments.

Check search "boards and commissions" for agendas and schedules specific to different city boards and commissions.


bloomberg philanthropies announces scottsdale as What Works Cities 2019 silver certification

Subscribe to Scottsdale Update


Get the latest Scottsdale news & events in your inbox each week -- just enter your email above.

The Scottsdale Update printed newsletter is included in utility bills six times each year. Download recent issues below (PDF)

Scottsdale Video Network