City of Scottsdale Coronavirus (COVID-19) Update

City of Scottsdale COVID-19 Update

The U.S. Centers for Disease Control and Arizona Department of Health Services are recommending that most public gatherings and events be cancelled.

They also recommend that older people and those with serious underlying health conditions stay home and away from other people.

See the CDC guidance at Coronavirus.gov.

Statewide Status

The Arizona Department of Health Services is maintaining updated statewide COVID-19 statistics on their website – check there for updates.

City of Scottsdale Status

Mayor W.J. “Jim” Lane has issued a declaration of emergency in Scottsdale as part of the city’s ongoing response to the COVID-19 pandemic. Learn more.

The latest information on City of Scottsdale services, facilities, programs and meetings is provided below.

Follow us on Twitter @ScottsdaleAZgov and Facebook fb.me/ScottsdaleAZgov for city COVID-19 updates and other city information.

Essential city services such as solid waste collection, water, police and fire remain fully operational. Staff in these areas are taking steps recommended by public health experts to keep things clean and prevent the spread of virus.

If you need to do business with the city, chances are you can do it online – search at ScottsdaleAZ.gov or find a complete listing of services here.

The three most popular online services are:

Scottsdale’s call center is open 8 a.m. to 5 p.m. each business day – call 480-312-3111 for assistance.

Scottsdale Trolley

Scottsdale trolley service on all routes is suspended beginning Wednesday, March 25. Valley Metro service remains on a regular schedule, but riders are encouraged to continue to check the Valley Metro website for updates.

Scottsdale’s Drinking Water

The U.S. EPA recommends that Americans continue to use and drink tap water as usual. Scottsdale Water, like all municipal water suppliers, uses chlorine disinfection, which is extremely effective in removing and killing pathogens and viruses, including COVID-19.

An important "Do and Don’t" from Scottsdale Water during COVID-19 pandemic.

Scottsdale’s annual Water Quality Reports, are available on our Drinking Water web page.

Beginning Tuesday, March 24, all city buildings except the City Court, Granite Reef Senior Center, and Vista del Camino Food Bank will be closed to the public as Scottsdale scales its response to the COVID-19 pandemic. 

All Scottsdale Public Library Buildings are closed. Drive up windows at Appaloosa, Arabian and Mustang are open for limited services. Visit ScottsdaleLibrary.org/COVID19 for details

Visit ScottsdaleAZ.gov to access city services online. The city call center is available 8 a.m. to 5 p.m. weekdays to assist residents via phone – call 480-312-3111.

The Scottsdale City Court has suspended jury trials, continued many cases and encourages the public to access services online. However, the court must remain open for certain services. People should contact the court prior coming in person at 480-312-2442 or email court@ScottsdaleAZ.gov.

The Granite Reef Senior Center is closed for general use; however, it will be open for the sole purpose of distributing meals for those enrolled in the city’s senior nutrition programs.

Vista del Camino Food Bank is open by appointment to distribute food boxes and for emergency assistance – call 480-312-2323 to schedule.

The city’s outdoor parks and trails remain open – however, residents using those amenities should observe the social distancing guidelines recommended by public health authorities.

Emergency memorandum - Closure of Facilities to the Public - March 23, 2020 (PDF)
Emergency memorandum - Scottsdale Civic Center Mall and Adjacent Properties - March 23, 2020 (PDF)

With the March 16 guidance from federal, state and county public health departments restricting events or social gatherings larger than 10 people, the City of Scottsdale is cancelling all special events being held by the city or at a city facility for the next eight weeks.

This includes AZ Bike Week and other events at WestWorld.

We appreciate event producers and the public who understand that difficult steps are necessary in the ongoing effort to limit the spread of coronavirus in our community.

Scottsdale recreation classes and programs

Recreation programs and classes that were in session are cancelled. Pro-rated refunds for remaining classes will be given to participants.

Scottsdale will still allow registration for upcoming recreation spring programs taking place after April 6, with refunds given in the event that these programs are cancelled.

Boards and Commissions

Most City of Scottsdale Board and Commission meetings are cancelled at least through the end of March unless the public body has a specific business or statutory need to meet.

In cases where the board or commission needs to meet, remote participation is encouraged.

Public comment will be taken via email. Check ScottsdaleAZ.gov search “boards and commissions” for information and schedules specific to different city boards and commissions.

Business Relief Resources

Scottsdale Economic Development Update

What can I do?

Common practices for staying healthy and preventing the spread of viruses are the most important messages right now – these apply to city employees, and we are encouraging the public to do the same:

  • Stay home when you are sick, except to get medical care.
  • Cover your coughs and sneezes with a tissue, then throw the tissue in the trash.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean frequently touched surfaces and objects daily.

Early information about COVID-19 suggests that older adults and people withserious chronic medical conditions like heart disease, diabetes, lung disease and weakened immune systems (such as cancer patients and organ transplant recipients) are at higher risk for severe illness and should take extra precautions.

Access city resources online or via telephone

While the city remains open for business during regular hours, for those who would rather, many city services can be accessed online and via telephone.

  • Report problems and request services via Scottsdale EZ – our online service request portal.
  • Use the search bar on this site (ScottsdaleAZ.gov) to find services and information.
  • Not sure who to call? Dial 480-312-3111 during business hours and city staff can help.

Where can I find credible information?

The Maricopa County Public Health Department and the Arizona Department of Health Services are the lead agencies for response in Arizona.

The U.S. Centers for Disease Control (CDC) is the lead agency nationally.

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