City of Scottsdale Coronavirus (COVID-19) Update



City of Scottsdale Status

Mayor W.J. “Jim” Lane has issued a declaration of emergency in Scottsdale as part of the city’s ongoing response to the COVID-19 pandemic. Learn more.

The latest information on City of Scottsdale services, facilities, programs and meetings is provided below.

Essential city services such as solid waste collection, water, police and fire remain fully operational. Staff in these areas are taking steps recommended by public health experts to keep things clean and prevent the spread of virus.

If you need to do business with the city, chances are you can do it online – search at or find a complete listing of services here.

The three most popular online services are:

Scottsdale’s call center is open 8 a.m. to 5 p.m. each business day – call 480-312-3111 for assistance.

Scottsdale Trolley

Scottsdale trolley service on all routes is suspended beginning Wednesday, March 25. Valley Metro service remains on a regular schedule, but riders are encouraged to continue to check the Valley Metro website for updates.

Scottsdale’s Drinking Water

The U.S. EPA recommends that Americans continue to use and drink tap water as usual. Scottsdale Water, like all municipal water suppliers, uses chlorine disinfection, which is extremely effective in removing and killing pathogens and viruses, including COVID-19.

An important "Do and Don’t" from Scottsdale Water during COVID-19 pandemic.

Scottsdale’s annual Water Quality Reports, are available on our Drinking Water web page.

Beginning Tuesday, March 24, all city buildings except the City Court, Granite Reef Senior Center, and Vista del Camino Food Bank will be closed to the public as Scottsdale scales its response to the COVID-19 pandemic. 

All Scottsdale Public Library Buildings are closed. Drive up windows at Appaloosa, Arabian and Mustang are open for limited services. Visit for details

Visit to access city services online. The city call center is available 8 a.m. to 5 p.m. weekdays to assist residents via phone – call 480-312-3111.

The Scottsdale City Court has suspended jury trials, continued many cases and encourages the public to access services online. However, the court must remain open for certain services. People should contact the court prior coming in person at 480-312-2442 or email

The Granite Reef Senior Center is closed for general use; however, it will be open for the sole purpose of distributing meals for those enrolled in the city’s senior nutrition programs.

Vista del Camino Food Bank is open by appointment to distribute food boxes and for emergency assistance – call 480-312-2323 to schedule.

Scottsdale’s outdoor tennis courts, pickleball courts and the McDowell Mountain Ranch skate park reopened Friday, May 8.

Neighborhood tennis and pickleball courts are available regular park hours, from sunrise until 10:30 p.m.

The Scottsdale Ranch and Indian School Tennis Centers are available for reservations only during modified operating hours: 7:30 a.m. to noon; 3 to 9 p.m. daily. No drop-in play will be permitted – a maximum of four players/coaches per court will be enforced. Showers and locker facilities are closed. Learn more.

On May 26, Cactus, Eldorado and McDowell Mountain Ranch Aquatic Centers will open for lap swim only. Learn about the city’s plans for phased opening of additional aquatics programs including swim lessons and public swim here.

Scottsdale playgrounds and spray pads at city parks will reopen to the public for normal operating hours beginning Monday, May 18. Basketball and volleyball courts will reopen when ready during the course of the week. Learn more here.

To encourage proper hygiene, public restrooms in Scottsdale will remain open, but users should obey posted signs regarding physical distance and other practices to limit spread of COVID-19, per guidance of the U.S. Centers for Disease Control and Arizona Department of Health Services.

Open spaces at parks, and the city’s hiking and bicycling trails and other outdoor areas remain open to those practicing physical distancing, per the Governor’s “Stay Home, Stay Healthy, Stay Connected” order.

The City of Scottsdale strongly encourages all Arizonans to stay at home whenever possible; however if you choose to come to a park, recreate responsibly.

Emergency memorandum - Closure of Facilities to the Public - March 23, 2020 (PDF)
Emergency memorandum - Scottsdale Civic Center Mall and Adjacent Properties - March 23, 2020 (PDF)
Emergency Memorandum - Closure of the City Baseball and Softball Fields and Skate Parks (PDF)
Emergency Memorandum - Closure of Grounds Adjacent to City Hall (PDF)

With the March 16 guidance from federal, state and county public health departments restricting events or social gatherings larger than 10 people, the City of Scottsdale is cancelling all special events being held by the city or at a city facility for the next eight weeks.

This includes AZ Bike Week and other events at WestWorld.

We appreciate event producers and the public who understand that difficult steps are necessary in the ongoing effort to limit the spread of coronavirus in our community.

Scottsdale recreation classes and programs

Recreation programs and classes are cancelled through the end of May. Registration for Summer programs that was scheduled to take place on April 27 and 28 is currently on hold.

City Council, Boards and Commissions

City of Scottsdale Board and Commission meetings are cancelled temporarily unless the public body has a specific business or statutory need to meet.

In cases where the City Council, board or commission needs to meet, remote meeting technology will be used.

Board and commission meeting public comment can be made via the public comment form on the individual Board and Commission pages.

City Council meeting pubic comment can be made from the link at the top of the City Council agenda document for each meeting.

Search “boards and commissions” on for information and schedules specific to different city boards and commissions.

Check the City Council agenda page for City Council meeting information and agendas.

Remote technology council, board and commission meetings will still be broadcast on Scottsdale Video Network and streamed live on

Business Relief Resources

Scottsdale Economic Development Update

What can I do?

Common practices for staying healthy and preventing the spread of viruses are the most important messages right now – these apply to city employees, and we are encouraging the public to do the same:

  • Stay home when you are sick, except to get medical care.
  • Cover your coughs and sneezes with a tissue, then throw the tissue in the trash.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean frequently touched surfaces and objects daily.

Early information about COVID-19 suggests that older adults and people withserious chronic medical conditions like heart disease, diabetes, lung disease and weakened immune systems (such as cancer patients and organ transplant recipients) are at higher risk for severe illness and should take extra precautions.

Access city resources online or via telephone

  • Report problems and request services via Scottsdale EZ – our online service request portal.
  • Use the search bar on this site ( to find services and information.
  • Not sure who to call? Dial 480-312-3111 during business hours and city staff can help.

Where can I find credible information?

The Maricopa County Public Health Department and the Arizona Department of Health Services are the lead agencies for response in Arizona.

The U.S. Centers for Disease Control (CDC) is the lead agency nationally.

COVID-19 Video Updates

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