City of Scottsdale Coronavirus (COVID-19) Update
Face covering requirements in Maricopa County
Although Scottsdale’s local face covering order was rescinded Sept. 21, Maricopa County’s order remains in effect, which means face coverings are still required in most public places in Scottsdale. To report violations, please call the non-emergency police line 480-312-5000.
Public Facility Information
Scottsdale’s city buildings and facilities will open to the public in phases as statewide restrictions are lifted. We have modified our spaces, offerings, and policies to comply with relevant guidelines. Guests are strongly encouraged to follow all social distancing protocols when they visit.
City Offices and Services
Effective Friday July 10, Scottsdale’s One Civic Center building will close to the public on Fridays. The building’s new business hours will be 8 a.m. – 5 p.m. Mondays, Tuesdays and Thursday; and 9 a.m. – 5 p.m. Wednesdays.
Any licensing, utility billing, tax audit and revenue recovery issues will be handled by phone or through email. The lobby is open for appointments only. Fingerprinting for license applications is by appointment only, Monday through Thursday.
Passport application processing has been suspended in accordance with the U.S. Department of State guidelines.
- Licensing: 480-312-2400 or firstname.lastname@example.org
- Revenue Recovery: 480-312-2705 or email@example.com
- Utility Billing: 480-312-2461 or firstname.lastname@example.org
- Audit: 480-312-7788 or email@example.com
All plan review, case review, and pre-application submittals need to be done online. Please take advantage of our telephone and on-line services, including general requests for information, access to our web services, and pre-application meetings with staff.
Effective June 1: Scottsdale City Hall opens 9 a.m. -4 p.m. weekdays.
City Council, Boards and Commissions
City of Scottsdale Board and Commission meetings are cancelled temporarily unless the public body has a specific business or statutory need to meet.
In cases where the City Council, board or commission needs to meet, remote meeting technology may be used or the meeting may be held in the Kiva but closed to the public in accordance with county, state and national public health guidelines.
Board and commission meeting public comment can be made via the public comment form on the individual Board and Commission pages.
City Council meeting pubic comment can be made from the link at the top of the City Council agenda document for each meeting.
Search “boards and commissions” on ScottsdaleAZ.gov for information and schedules specific to different city boards and commissions.
Check the City Council agenda page for City Council meeting information and agendas.
All persons entering the courthouse must wear a face mask, complete a temperature check before entering and notify the court of any coronavirus (COVID-19) symptoms or suspected exposures.
Scottsdale City Court offers most court proceedings and services via video, over the phone and online. Jury trials are suspended through June 2020.
U.S. Department of State significantly reduces passport operations; city passport processing affected. Although issuing passports is a state department function, the city has historically processed passport applications as a services to our residents. However, due to COVID-19, we have suspended the service in accordance with the state department’s guidelines.
The state department has temporarily suspended expedited passport processing and restricted service to cases involving life-or-death emergencies. The department is resuming operations in phases. As of Thursday, June 11, 11 passport agencies and centers entered the first phase of a three-phase reopening plan. Go to the Passport Agency and Center page for more information.
Effective June 8: Civic Center and Mustang library buildings open to the public with limited service from 10 a.m. – 6 p.m. Monday through Thursday; 1 – 5 p.m. Friday & Saturday. Libraries are closed on Sunday.
- No in-library programming will take place.
- Civic Center Library offers curbside pickup.
- Drive up windows at Appaloosa, Arabian and Mustang libraries are open for limited services.
Visit ScottsdaleLibrary.org/COVID19 for details.
Effective June 8: Paiute Neighborhood Center and the Scottsdale Family Resource Center open 8 a.m. – 5 p.m. weekdays by appointment only.
Scottsdale Trolley will begin a phased return to service starting Monday, Aug. 3. The first phase will include service from 6 a.m. to 7 p.m. weekdays only on these routes:
- 68th Street/Camelback Road(68CM)
- Miller Road/Hayden Road (MLHD)
Service on the Old Town (OLDT) route remains suspended until further notice.
Valley Metro service is still operating regularly, but they encourage riders to continue to check its website for updates.
Essential city services such as solid waste collection, water, police and fire are fully operational. Staff in these areas are taking steps recommended by public health experts to keep things clean and prevent the spread of virus.
Scottsdale’s Drinking Water
The U.S. EPA recommends that Americans continue to use and drink tap water as usual. Scottsdale Water, like all municipal water suppliers, uses chlorine disinfection, which is extremely effective in removing and killing pathogens and viruses, including COVID-19.
Scottsdale’s annual Water Quality Reports, are available on our Drinking Water web page.
Parks & Recreation
- Adaptive Services will be closed until further notice.
- Virtual Programming and 'Rec 2 Go Bags' will be offered weekly.
- While closed, accommodation services will still be offered for all Scottsdale programs.
- Scottsdale pools will reopen on Wednesday, July 1 for regular lap swim, swim lessons and recreational swim programs.
- Aquatic center fitness facilities are closed until further notice.
Effective August 31: Club SAR will reopen with limited hours and services available.
Monday - Thursday
6 - 10 a.m. (Open Gym)
10 – 11 a.m. (closed for cleaning)
11 a.m. – 8 p.m. (Open Gym)
6 - 10 a.m. (Open Gym)
10 – 11 a.m. (closed for cleaning)
11 a.m. – 7 p.m. (Open Gym)
10 a.m. – 2 p.m. (Open Gym)
Effective June 8: The Community Assistance Office opens 8 a.m. to 5 p.m. by appointment only.
Effective June 1: Eldorado, Horizon and Mountain View Park community centers open from 8 a.m. to 5 p.m. weekdays.
- No open gym or drop-in programming is available.
The railroad park, snack stop caboose, train and carousel rides are open 8 a.m. to 1 p.m. weekdays; 8 a.m. to 5 p.m. weekends.
- The Scottsdale Railroad Museum and Model Railroad building remain closed to the public.
- Scottsdale playgrounds, spray pads, basketball and volleyball courts at city parks are open to the public for normal operating hours.
- Open spaces at parks, and the city’s hiking and bicycling trails and other outdoor remain open to those practicing physical distancing.
- Outdoor tennis courts, pickleball courts and skate parks are open.
- Neighborhood tennis and pickleball courts are available regular park hours, from sunrise until 10:30 p.m.
- The Scottsdale Ranch and Indian School Tennis Centers are available for reservations-only 6:30 to 10 a.m.; 5:30 to 9 p.m. daily. No drop-in play is permitted – a maximum of four players/coaches per court will be enforced. Showers and locker facilities are closed. Learn more.
- Effective June 22: Lessons begin at Scottsdale Ranch Park
Public restrooms in Scottsdale are open, but users should obey posted signs regarding physical distance and other practices to limit spread of COVID-19, per guidance of the U.S. Centers for Disease Control and Arizona Department of Health Services.
Cancelled until further notice.
COVID-19 Video Updates
County & State Resources
- Maricopa County News & Updates
- Updated Case Count in Maricopa County
- Maricopa County Services Impacted
- ADHS - Arizona Department of Health Services
- Office of the Arizona Governor