Making city services and facilities accessible to all citizens is a priority to Scottsdale. Use the following information to request accommodations or modifications for your disability.
Whether you are considering attending a Parks and Recreation class, libraries speaker, Green Building workshop, Council meeting, or development open house, or any of the many City of Scottsdale sponsored programs or activities, disability-related accommodations can be requested to assist you to be a participant, or to more fully enjoy that participation.
Requests should be made to the contact person for that particular activity or program or by contacting us via email at ada@ScottsdaleAZ.gov.
Need for alternate format materials
We can provide any printed city publication in an alternate format upon request. These formats include large print, audio cassette, electronic text via disc or email, or Braille. Alternate format materials require time to convert, so request must be made in advance if they are to be available at the time of the program or activity.
Need for an interpreter for the deaf and hard of hearingRequests for interpreters, such as an ASL sign language interpreter, signed English interpreted, or oral interpreter, should be made as early as possible to allow time to arrange accommodation. Every effort will be made to obtain interpreters with less than a two week notice, however they cannot be guaranteed with this shortened time period.
The City of Scottsdale has a constantly rotating maintenance schedule for its sidewalk and intersection maintenance, and they are constantly being improved with new development. However, if you have difficulty traversing a specific area of the City due to the need for sidewalk access, or audible pedestrian signals, please request those improvements by clinking on the links below and filling out the online form, or by calling Streets and Alleys, Streetlight and Traffic Signal Maintenance, at 480-312-5620.
The City of Scottsdale is striving to improve and maintain its aging facilities in accordance with ever-changing city, state and national building codes. While the majority of our sites are accessible, you can call to confirm that a location is barrier-free, to determine the nearest accessible parking location or drop-off area, or for the closest public transit stop.
Until we can get every facility barrier-free you may report any specific difficulty with access to city owned or maintained facility, by contacting us at 480-312-2500.
Community Facilities and Events
The City of Scottsdale has no jurisdiction over privately owned community facilities, and events not sponsored by the City. Therefore requests for accommodation to these cannot be made through the City of Scottsdale Office of ADA.
Work directly with the business, event sponsor or housing provider to let them know of your needs. Most often, they will be responsive once they understand what is being requested and why. Here are a few resources for you to refer to when requesting accommodations from the community providers.
Resources for businesses:
- Who Has Obligations? (PDF)
- ADA Business Document Links
- Barrier Removal for Parking
- Barrier Removal Overview
Resources for events:
Resources for housing:
The city has adopted and uses the standards from the following documents for accessible design and building:
- 2012 International Building Code (IBC)
- ADA Technical Assistance Manuals
- 2010 ADA Standards for Accessible Design
For more specific information on how these standards apply to Scottsdale development, consult the following:
- Scottsdale Design Standards & Policy Manual (DS&PM), Disability Accessibility
- 2008 City of Scottsdale MAG Supplement Standard Details
- City of Scottsdale Codes & Ordinances
- Sec. 4-7 (Interference with Service Animal)
- Sec. 17-115 (Parking Time Limits)
- Sec. 17-124 (Reserved Parking Enforcement)
- Sec. 31-31 (Building Code Adoption)
- APPENDIX B BASIC ZONING ORDINANCE
- Sec. 9.105 (Accessible Parking Space Requirements)
Contact: Darlene Ganger
9191 E. San Salvador
Scottsdale, AZ 85282
City Manager’s office
Contact: Jackie Johnson
7506 E Indian School Road
Scottsdale, AZ 85251