Scottsdale launches citizen survey

Note: in addition to the National Citizen Survey described below, some residents may also receive the annual American Community Survey from the U.S. Censuslinks to external site. Both are legitimate official surveys that provide important data for decision makers; accurate population counts like those determined through the U.S. Census survey ensure Scottsdale receives its fair share of state shared revenue. 

Some Scottsdale residents have been randomly selected to participate in a survey to measure their views on the community, city programs and services. The city will use feedback provided through the survey to prioritize initiatives, services and programs.

The National Citizen Survey allows residents to rate their overall quality of life and provide specific feedback about municipal services, public safety, customer service and their level of participation in community events and activities.

Initial notification to the 1,600 randomly selected households is being sent this week, followed by the survey itself next week.

The survey is conducted by the National Research Center, Inclinks to external site., and is designed specifically for use by local governments. Because similar surveys are conducted in hundreds of jurisdictions, Scottsdale can compare its results with other cities across the country. This survey also allows Scottdale to compare their current quality of service with years past because the majority of questions remain constant year over year.

The independent survey firm crafted unbiased questions, and selecting about 1 in 10 Scottsdale households at random assures every resident in Scottsdale is represented and that the results are representative of the community within a known margin of error. 

After the randomly selected residents have an opportunity to respond, a web-based version will be available for all city residents to provide feedback. More information will be provided about the web survey early in January.

Survey results will be available in February 2019. More information and past survey results are available here.



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