East Valley Dial-A-Ride
Valley Metro has recently issued the following information for East Valley Dial-A-Ride passengers regarding a new service provider.
East Valley Dial-a-Ride service, as well as all local fixed route and Express bus service, is provided by private contractors in an effort to provide efficient and cost-effective public transportation for Valley Metro.
With the contract for East Valley Dial-a-Ride service expiring on June 30, 2012, Valley Metro recently completed a procurement and selection of a new transportation vendor.
Total Transit, a transportation provider located in Glendale, Arizona will be the new service provider for the East Valley Dial-A-Ride program beginning July 1, 2012. Total Transit also provides fixed route bus service for RPTA in the west Valley since 2007 and has been providing the Dial-a-Ride service in Sun City, El Mirage, and in the unincorporated areas of Maricopa County utilizing their Discount Cab service since 2010.
Passengers who ride East Valley Dial-a-Ride (EVDAR) should be aware that the service will continue as it is currently operating.
The telephone number to call for reservations, to confirm or cancel a trip will remain the same at 480-633-0101.
As with all services provided, the safety of EVDAR passengers is the highest priority.
For those ADA passengers needing accessible vehicles, those services will continue to be provided. After July 1, 2012, there should be no disruption with your current service and you can continue to rely on East Valley Dial-a-Ride to provide your travel needs in Chandler, Gilbert, Mesa, Scottsdale and Tempe.
Senior Expo Feb. 22
You can get more information in Scottsdale about this transition and see one of the new vehicles at the upcoming Senior Expo from 9 a.m. to 1 p.m. on Feb. 22 at the Scottsdale Center for the Performing Arts, 7380 E. Second Street.
For information about this service and the procurement process, email csr@valleymetro.org or call (602) 253-5000.
Valley Metro is required by the Americans with Disabilities Act (ADA) to provide paratransit service (Dial-a-Ride) wherever local, fixed-route bus service is operating.
East Valley Dial-A-Ride 
- (EVDAR) provides two types of door-to-door, shared ride service for seniors and people with disabilities. Call (480) 633-0101 for more information.
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ADA: Advanced reservation service with a fixed fee per one-way trip is available to persons who meet the eligibility requirements of the Americans with Disabilities Act (ADA).
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Non-ADA: Service is available to persons with disabilities or senior citizens age 65 or older Monday through Saturday. The fare for a one-way trip is based on zones traveled. Advanced Reservation trips are encouraged.
In Scottsdale, dial-a-ride service is provided from Bell Road/CAP Canal/Thunderbird Road on the north to McKellips Road on the south. This area includes service to the Princess Resort and the Mayo Clinic. EVDAR includes service to the cities of Tempe, Mesa, Chandler and Gilbert.
East Valley Dial-A-Ride will accept cash and Dial-A-Ride tickets only. EXACT CHANGE IS REQUIRED. DRIVERS ARE UNABLE TO GIVE CHANGE.
No certification process is needed to use the non-ADA service, although proof of age or proof of disability may be requested by the Dial-A-Ride reservationist or driver. A driver's license or other state issued ID card is an acceptable proof of age. A Medicare card or Valley Metro Reduced Fare ID card is acceptable proof of age or disability.
Please call:
(480) 633-0101 Reservations
(602) 716-2100 ADA Certification
(602) 253-5000 Valley Metro Reduced Fare ID card
(480) 813-8759 TTY service
