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Street Light Outages Contact Information

  1. Locate and record the alpha-numeric identification number on the pole which should be approx. 5 ft. above ground.
  2. Based on the prefix, contact the agency below for repair and maintenance.
  3. Provide the closest available address, the pole number and a brief description of the problem.

Prefix (from pole number) Responsible Agency
SS

City owned street lights
are found on main arterial streets
(i.e. Hayden, Scottsdale, Camelback)

 City of Scottsdale
Phone: (480) 312-5483
Web: Report an Outage
Normal repair time: 2-3 working days
SA
ID
No prefix (North of Indian Bend)		 Arizona Public Service
Phone: (602) 371-7171
Web: Report an APS Outage
Normal repair time: 7-10 working days
No prefix (South of Indian Bend) Salt River Project
Phone: (602) 236-8822
Web: www.srpnet.com
Normal repair time: 7-10 working days