Phone: (480) 312-7026
Email: CustomerService@ScottsdaleAZ.gov
Location/Hours
Two locations are open for your convenience:
Monday through Friday 8:00 a.m. - 5:00 p.m., except City holidays
7447 East Indian School Rd, Suite 110
or
9379 East San Salvador, Suite 100
The Customer Service Division consists of five work groups -- Tax and License Registration, Meter Reading, Utility Billing, Revenue Recovery and Remittance Process/Records Management. The Division is responsible for the accurate and timely billing and collection of the Citys water, sewer, and solid waste fees; administers and collects sales, transient occupancy and business license taxes, special license fees, alarm user permit fees, and liquor license fees; responds to customer requests for initiation, transfer, and disconnection of utility services; and provides for the collection of all delinquent money owed to the City.
Business licenses and permits
Transaction Privilege (Sales) & Use Tax forms and information
Utilities - Start, stop, change service, general information.
Contacts
Debora Johnson, Customer Service Director
Phone: (480) 312-5925
Fax: (408) 321-2682
Email: djohnson@ScottsdaleAZ.gov
Ruben Hernandez, Revenue Recovery Manager
Phone: (480) 312-5926
Fax: (480) 312-9026
Email: rhernandez@ScottsdaleAZ.gov
Nancy Boston, Utility Billing Manager
Phone: (480) 312-2782
Fax: (480) 312-4803
Email: oboston@ScottsdaleAZ.gov
Vacant, Tax & License Manager
Phone: (480) 312-2463
Fax: (480) 312-4806
Email:
Anthony Mangini, Remittance Processing/Records Mgmt Manager
Phone: (480) 312-4142
Fax: (480) 312-4805
Email: amangini@ScottsdaleAZ.gov
David Heyman, Meter Reading Manager
Phone: (480) 312-7022
Fax: (480) 312-45005
Email: dheyman@ScottsdaleAZ.gov