No Water Service
If you are experiencing no water or very low water pressure, there may be several reasons associated with this occurance.Non-Payment of your Utility Bill: If your account is delinquent, your water service will be disconnected. If your water has been turned off due to a delinquent account, please contact Revenue Recovery @ 480-312-2705. Click here for more information about paying your bill.
Water Line Break: Water Operations crews may have to shut down a water main that affects several homes in order to make repairs to broken water lines. In some situations, crews are forced to make an immediate shutdown with no prior notification to customers. Crews will make an emergency shut down to avoid further damage to the water system or property where the water line break has occurred. Please see the City of Scottsdale's ordinance regarding Interruption of Service for additional information. City of Scottsdale Interruption of Service Ordinance
Sec. 49-18. Interruption of service; street work.
(a) Domestic water may at any time be shut off from the city's mains due to emergencies or for the purpose of making repairs, extensions or any other necessary work. Notice will be given where reasonably possible. The city shall not be liable for any damages that may occur on account of the domestic water being cut off for any purpose or on account of the breaking of any pipe or fixture. Domestic water users who have any machinery, material, process or plant which requires a constant supply of domestic water shall install upon their premises such water storage facilities as will prevent any damage in case the city's domestic water supply may, for any reason, be interrupted or discontinued.
(b) All persons engaged in street work, including but not limited to grading, regrading, filling and trenching, paving, or repaving shall give the city written notice if it is necessary during the progress of such work to remove, displace or change any domestic water mains, pipes, fittings, meters, gates or other appurtenances to the domestic water system of the city that may interfere with the prosecution of such work. The notice shall be delivered to the offices of the city not less than three (3) days before the services of the city are required and failure to furnish such notice shall make such person liable to the city for all damages resulting to the domestic water system of the city from the prosecution of such work.
(Code 1972, § 14-118; Ord. No. 1898, § 1, 6-30-86)
Scheduled Water Line Repairs: When a water line repair is scheduled by the City, a flyer will be left on your door advising the date and times the service will be off for repairs. If you have any questions regarding a scheduled water shut down, please call Water Operations @ 480-312-5650.
Scheduled Water Line Repairs: When a water line repair is scheduled by the City, a flyer will be left on your door advising the date and times the service will be off for repairs. If you have any questions regarding a scheduled water shut down, please call Water Operations @ 480-312-5650.
