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April is National 9-1-1 Education Month

Event date: Wednesday, April 03, 2013, from 2:55 PM to 2:55 PM

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April, 2013

Contact: Officer David Pubins, Public Information Office

480-321-1911 or PIO@Scottsdaleaz.gov

April is National 9-1-1 Education Month. Everyone knows to call 9-1-1 when they have a police, fire, or medical emergency. Or do they? As technology continues to advance, 9-1-1 centers must evolve. Here are some important things you should know about your 9-1-1 system.


Could we find you in an emergency? Is your street address number displayed on your home or business property? If not, consider posting your assigned physical street address number right away! Your address should be posted and visible from the road so that emergency responders can easily find you in case of an emergency! 


Know your location when calling 9-1-1. 9-1-1 does not know the address you are calling from on cell phones. Dispatchers need to work with the cell phone companies during life and death emergencies to determine your closest location. This may take several minutes!


9-1-1 cannot yet accept text messages or pictures. Although that technology is available to the public, it has not been implemented in 9-1-1 centers. If you need emergency assistance, dial 9-1-1 directly.


Teach your children how to use a smart phone! Cell phones today don’t look like they used to. Look at your phone from your child’s point of view. Does he/she know how to find the dialer? Do they know how to call 9-1-1 if the cell phone requires a password?  All children should know how to get help in an emergency.


The Scottsdale Police Communications Section has created a Babysitter Emergency Contact Form for parents or guardians to hang on your fridge or place by the phone for use in case of an emergency. Find it here: http://bit.ly/ZAtiBo along with other information about our Communications Section.