Jan. 17, 2008
Contact: Pat Dodds, Public Affairs Officer
Scottsdale offers water for homebound residents
in area affected by drinking water ban
The city is offering to deliver bottled water to homebound Scottsdale residents living in a portion of the city served by the Arizona American Water Company, which asked its customers on Wednesday not to drink tap water or use it for food preparation.
The ban is in effect until further notice.
The problem does not affect customers of the City of Scottsdale municipal system, which serves about 88,000 homes and businesses. Customers can check their water bills to determine whether they are served by the city or Arizona American.
The city is offering water deliveries on a temporary basis to homebound Scottsdale residents living in the Arizona American service area, which is generally bounded by Indian Bend Road on the north, Camelback on the south, the Arizona Canal on the east and the Scottsdale city limits on the west. Scottsdale residents who have a hardship situation and cannot pick up bottled water may call the city’s non-emergency number at 480-312-5000. About 1,200 Scottsdale customers are in the water company’s service area.
The company also serves about 3,500 customers in Paradise Valley.
The company is making bottled water available free of charge to all customers at 6215 N. Cattle Track Road, Scottsdale and at the Paradise Valley Town Hall located at 6401 E. Lincoln Drive, Paradise Valley. Arizona American also is offering to make special arrangements to ensure homebound customers in the Paradise Valley and Scottsdale service area have bottled water. They should call 1-800-383-0834 or e-mail paradisevalley@amwater.com.
Click here for a map of the company's service area within Scottsdale.
A map of the company’s entire service area, including Paradise Valley, is posted with other information on the Arizona American Web site at www.azamwater.com
. Customers who need additional information also may contact the company at the phone number or e-mail address listed above.
The company notified customers that they should not drink or use the water for food preparation after a malfunction at a treatment plant. The water could have elevated levels of trichloroethylene, or TCE.
A question-and-answer page on the water restrictions and TCE also is available at www.az211.gov.