Jan. 16, 2008
Contact: Pat Dodds, Public Affairs Officer, 480-312-2336
Water company’s notice to customers has no link to
Scottsdale water municipal system
A private water company serving about 4,700 businesses and households in Paradise Valley and a portion of Scottsdale notified customers Wednesday evening not to drink tap water until further notice.
The company is not associated with the City of Scottsdale system, and its system is separate from the Scottsdale municipal system serving about 88,000 customers.
The company’s service area within Scottsdale is generally north of Jackrabbit Road, south of Indian Bend Road and west of the Arizona Canal. It also serves some neighborhoods north of Camelback Road and west of the Arizona Canal. Arizona American serves about 1,200 Scottsdale customers.
(Link to a Map of company's service area within Scottsdale, pdf/313kb/1p.)
Complete details, including a news release, are posted on Arizona American Water Company’s Web site at www.azamwater.com
. Customers also may call 888-237-1333 or email questions to paradisevalley@amwater.com.
Because of a malfunction at a water treatment plant, tap water served to company customers could contain elevated levels of trichloroethylene, or TCE. The company expects test results later this week, and is advising customers not to use tap water for food preparation until 5 p.m. Friday.
The company is making bottled water available free of charge to all customers at 6215 N. Cattle Track Road, Scottsdale and at the Paradise Valley Town Hall located at 6401 E. Lincoln Drive, Paradise Valley.
Company officials advise that customers who have reverse osmosis systems that treat their tap water do not need to use bottled water.
The Arizona American notification also is not related in any way to a water issue reported earlier this week by the City of Scottsdale. A slight tinge in drinking water reported by residents in one area of the city was caused by seasonal changes in source water from the Arizona Canal. The City of Scottsdale water remained safe and tested well within all federal standards. The yellowish tinge was removed from the water after adjustments in filtration procedures at the Chaparral Water Treatment Plant. The area currently served by the Chaparral plant is between Indian School and Jackrabbit roads, from 82nd Street on the west to just east of Granite Reef Road.